IT Application Manager (permanent position) Nordea Life and Pensions Denmark

København S, DK, 2300

Job ID: 27530

We seek IT Application Managers for Nordea Life & Pensions (“NLP”) in Denmark. In Nordea we firmly believe that together we lead the way, enabling dreams and everyday aspirations for a greater good. We strive to be an attractive and fulfilling place to work for our people and to deliver sustainable value to our customers and shareholders while ensuring a strong and sustainable business model.

The IT Application Manager will be responsible for managing, optimizing, and maintaining the company's suite of software applications. This role ensures that all applications are running smoothly, meet business requirements, and are fully integrated within our IT ecosystem. The ideal candidate will have experience in application management, a strong understanding of IT systems, and communication skills.

Based on our solution landscape, it will be an advantage if you have some experience with the following areas:

• Collaboration with external sourcing partners
• Internal stakeholder management
• Control of backlogs and being on top of application development.

About our team

You will be part of the “Technology” department, in which we aim at building a best-in-class technology platform providing state-of-art solutions tailored to achieve our ambitious objectives. We embrace cloud and are properly the financial institution in Denmark furthest with the implementation of a full cloud platform using Azure, Salesforce, Snowflake etc. “Technology” embodies a dynamic mix; combining a start-up mentality with well-established processes. We actively challenge the status quo, consistently questioning our approach while acknowledging that we don't need to address every aspect simultaneously. The environment at "Technology" reflects a balance, allowing us to navigate the complexities of our mission with agility and innovation.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

What you’ll be doing

• Oversee the lifecycle of all enterprise applications, from planning and implementation to ongoing support and updates
• Translating business requirements to development actions for our development teams
• Manage application configurations, integrations, and enhancements to ensure maximum functionality and efficiency
• Collaborate with business stakeholders to gather requirements and align application capabilities with business needs
• Perform regular system monitoring, troubleshooting, and resolve technical issues

Who you are

This is the right role for you if you like working with others and always act with the ultimate customer’s needs in mind. You enjoy learning and trying new things and you are excited about bringing your ideas to the table. You are honest and dependable, willing to speak up even when it is difficult and committed to empowering others.

Your background and skills include:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (or equivalent work experience)
• 5+ years of experience in application management, IT systems, or a related field
• Strong analytical, problem-solving, and troubleshooting skills
• Experience leading teams and working cross-functionally with business and technical teams
• Strong communicator who can express complicated matters in an easy and graspable way in verbal and written communication

It would be ideal if you also have:

• Strong knowledge of enterprise software solutions and application life cycle management
• Proven experience with application configuration, integration, and support processes
• Familiarity with ITIL practices, service management, and problem resolution methodologies

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

Submit your application no later than 06/01/2025.

Interviews will take place during January 2025.

For more information about the position you are welcome to contact Head of Corporate Platforms Peter Køcks at [email protected] until the 13th of December 2024 (whereafter Peter will be on vacation).

We enable dreams and aspirations for a greater good. We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.