IT Operations Specialist at ISS Denmark

DK

Dec 5, 2024

Full Time

Hybrid

Søborg, DK, 2860

Are you passionate about IT infrastructure and eager to create sustainable IT solutions in a global company? Then you might be the one we are looking for. Apply today and embark on a career journey with one of the biggest C25 companies in Denmark.

About the role
We are currently undergoing an IT Transformation and Cloud journey, where we are overhauling our entire system landscape. We are looking for an IT Operations Specialist to join our IT Operations team at our offices in Søborg. The key purpose of the role is to coordinate and implement IT infrastructure during this transformation period, impacting 6,500 employees at ISS Denmark.

You will be responsible for delivering innovative IT solutions that make your colleagues’ lives easier by offering exceptional 2nd level IT support in collaboration with the IT Service Desk. You will also work on network and monitoring, collaborating with vendors to optimize the best solutions.

In addition, your responsibilities will include, among others:

• Lead the overhaul of our entire system landscape.
• Utilize Microsoft technologies, including Azure and Intune to enhance our IT infrastructure.
• Collaborate with vendors to optimize network and monitoring solutions.
• Adopt DevOps practices, working closely with vendors who follow these methodologies (note: no development tasks involved).
• Provide 2nd level support in collaboration with the IT Service Desk, improving maturity levels and optimizing processes.
• Manage outsourced services, working across departments, borders, and with various vendors, primarily in a digital environment.

About you
As our IT Operations Specialist, we imagine that you have the following competencies and experience:

• Experience with IT infrastructure and IT operations, particularly in providing complex 2nd level support.
• Strong competencies in Microsoft technologies and both on-premises and cloud solutions.
• An educational background in computer science, software technology, or a similar field is favorable, but professional experience in daily IT operations is highly valued.
• Ability to design and drive sustainable IT solutions in collaboration with colleagues and external partners.
• Certifications in ITIL, Azure, Network, and/or IT security are a plus.

Additionally, you are focused on solving critical problems while thinking strategically to ensure solutions are up-to-date and synergies are found to improve and streamline our IT landscape. You have a great drive and excel at creating results.

You thrive in a coordinating role, bringing people and the right skillsets together to achieve sustainable IT solutions. Furthermore, you are a skilled communicator in English and have a positive attitude that thrives in an informal working environment with a high degree of personal freedom.

We offer
An interesting and challenging position along with exciting career development opportunities, both in your current and future positions across the organisation.

A dedicated management team, high professionalism and an informal culture with humor, sincerity, and room for a good laugh.

A compensation package which includes pension scheme, health insurance and other perks. In addition, you will get various benefits, such as discount schemes, vacation house program in Denmark and abroad as well as a fantastic social network.

Contact
If you have any questions about the position or need assistance in the recruitment process, please contact Sander Kofoed (Senior IT Operations Specialist) at +45 26 73 26 99 or [email protected]

Application deadline
January 2nd, 2025.

We conduct interviews on an ongoing basis.

You are not required to include a cover letter with your application; however, we encourage you to include a brief statement in your CV about why you are applying for this position.

We commit to an inclusive and fair recruitment process as well as equal opportunities for all applicants.

About ISS
We are one of the world’s leading providers of integrated facility services. With 300,000 colleagues globally, and 6,000 in Denmark, we focus on delivering the best facility services and creating the workplace that our customers dream of. The key word that binds us together is service. United by a commitment to exceptional service, we aim to create inclusive workplaces, foster innovation, and enhance company culture.

Our employee promise is simple yet powerful: ISS is a place to be you. Since 1901, ISS has been a people-first company. We seek to be a company of belonging and create places where people are respected, embraced, and valued for exactly who they are. Diversity and inclusion have always been in our DNA, and our diverse workforce has played a critical role of connecting people and places to make the world work better.

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