Camp Manager

About DRC
The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC is one of the largest protection actors in Kenya, actively coordinating and advocating for improving the protective environment for refugees and host communities. DRC implements Protection monitoring, Child Protection and GBV prevention and response programmes in its areas of operation to address protection issues faced by displaced and non-displaced at-risk groups and individuals. The programme also aims to identify and build synergies with DRC´s Economic Recovery sector to facilitate durable solutions and Humanitarian Disarmament & Peace Building activities to enhance to respond to the needs of communities affected by acute crisis as well as those in protracted displacement situations.

Overall purpose of the role:
Working under the Country Director, the role is responsible for DRC’s operations in Dadaab Refugee Camps and the host community. The Camp Manager is also responsible for program design and implementation, security management, managing support functions (i.e. Human Resources & Administration, Finance, IT/MIS and Supply Chain), partnership management, fundraising and budgeting functions. You will enable a productive and accountable relationship with beneficiaries, communities’ leaders, representatives, relevant governmental authorities, NGOs, and UN Agencies. This role has an area focus and ensures compliance to DRC procedures and guidelines within the area.

Duties & Responsibilities:
Management

• Enable an effective team through result-oriented management systems, providing leadership, on-job capacity building and designing staff development strategies.
• Representation and Risk Management of Dadaab Operation
• Provide direct management of senior program, support services and security staff; provide overview management for the entire Dadaab..
• Ensure proper communication mechanisms are in place to ensure effective and timely communication between staff and the Dadaab Office Senior Management Team (i.e. Team Leaders and Support Services Officers).
• Provide on-site support through frequent visits to project sites.
• Ensuring the implementation of DRC Risk Management policy at the Dadaab area level. This includes regular assessment of contextual, programmatic and institutional risks and designing risk mitigation measures.
• Hold monthly PMM/PCM review meetings with CO, ensuring 100% ASMT attendance and participation, with documented decisions and follow-up actions on risk mitigation

Safety & Security

• Ensure a safe and secure environment for DRC staff, beneficiaries and assets through: operationalizing DRC’s security procedures, providing safety and security analysis, recommendations and follow-ups.
• Organize regular staff training on the use of security systems and personal safety.
• Being the primary safety and security Leader in the area, supporting the Local Safety Officer in revising, adapting and implementing various protocols.
• Lead in the coordination of Covid 19 protocols in the Area with other stakeholders.

HR & Administration, Finance, IT and Supply Chain

• Ensure a proper support services function which is adequate to ensure program quality is in place.
• Ensure compliance to DRC, donor and national policies, rules, regulations and systems in a timely, responsible, documented, accurate & appropriate manner; ensures that support services are cost effective and efficient.
• Ensure a diverse and professional workforce through efficient, effective and transparent recruitment, evaluation and disciplinary processes.
• Ensure procurement is carried-out in a fair, transparent, effective and well documented manner.
• Supervising all financial reporting and financial procedures, including the monthly schedule for financial reporting, donor reporting and audits, cash flow and liquidity management. This includes maintaining a master budget for the Area Office and regular monitoring of expenditure against the master budget.
• Coordinate and hold BFU monthly meetings ahead of the PMM.
• Ensure that DRC Dynamics (ERP) system is fully used in the area office used in managing Supply Chain, Finance, HR and Grant Management. Accountable for people management of direct reports. This includes hiring, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance management, etc.

Program/Advocacy

• Ensure that programs are based on user-identified needs and resources of the targeted population, are well coordinated with other aid actors (including actors in Somalia), address lessons learnt (from DRC and other actors) and steered towards ensuring accountability to the people to whom the services/inputs are indented to serve.
• Ensure programs are developed, implemented and evaluated within clear monitoring systems and against clear people/program/finance planning that meets DRC and donor regulations and humanitarian and CHS principles.
• Advocate for the right of refugees based on evidence in consultation with the Country Director.
• Attend or hold key meetings with UNHCR and other partners in Dadaab/Garissa and influence actions as per specific protection needs.

External relations

• Establish and maintain open and productive dialogue with the county government, relevant line ministries, community leaders, power brokers and relevant aid agencies, private businesses and donors.
• Attends and contributes to discussions, workshops, working groups and other forums where operations and other issues that may impact operations or the people DRC serves are discussed.
• Manage donor relationships at area level.
• Primary DRC representative in the area of operation effectively participates and represents DRC in inter-agency and county/national government coordination meetings in order to strengthen DRC’s position.
• Represent DRC in coordination meetings with National and County governments officers in Dadaab and Fafi Sub-County and documentation/filing of key actions agreed.

Experience and technical competencies:

• Proven experience in strategic development and program design & writing, planning, implementation, monitoring and evaluation at least for 5 years. Experience in livelihoods/economic recovery including agriculture and NRM, protection (SGBV), community development and voluntary repatriation is highly desired.
• Practical and extensive supply-chain, finance and HR/Administration management experience with extensive knowledge of budget development/management, supply-chain and finance documentation, tracking and archiving; understanding of HR/administration and supply-chain principles and ethics.
• Experience with UNHCR, European Aid (ECHO, EU-TF), UNICEF, FCDO (formerly DFID) and BPRM guidelines will be an added advantage.
• Result-oriented management experience of a large, diverse and dynamic team, and a commitment to good leadership. Must have a proven ability to foster teamwork and commitment to on-job training/support.
• Practical and proven skills in negotiation and conflict resolution with a wide range of stakeholders.
• Experience in security and safety management in highly dynamic security environments
• Analytical and problem-solving skills and an ability to work independently and as a team needed.
• Proven excellent communication skills and fluency in written and spoken English essential. Excellent report writing skills is a must.

Education

• Advanced university degree in relevant field (international development/relations/law, or other related field) with at least 10-years relevant experience in both development and humanitarian sectors; coupled with at least 5-years’ experience managing large-scale multi-sector programming.

Language:

• Excellent written and spoken English
• Fluency in spoken Kiswahili

Key stakeholders:

• DRC staff
• UNHCR
• Local Partner Agencies (I/NGOs and UN agencies)
• County/Sub-county government authorities
• Donors
• Local community leaders

About you:
In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Conditions

• Contract: One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment.
• Availability: February, 2024
• Duty station: Dadaab Refugee camp

Application and CV:
Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
DRC only accepts applications sent via our online-application form on www.drc.ngo under Vacancies. Please remember to upload both a letter of application and your CV and do not attach any written recommendations.
Please submit your application and CV in English no later than 2nd January, 2025
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, Female candidates and those from minority groups are strongly encouraged to apply.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

Department:

Location: Dadaab Refugee Camp