VIKING is looking for a Dynamics365 Developer
VIKING Life-Saving Equipment
JOIN VIKING - and help build a safer world
Are you passionate about what you do and want to work in a place where your passion saves lives?
VIKING is always looking for skilled and passionate new colleagues to join our global lifesaving mission.
About us
VIKING provides and services safety products that can save lives. We work to make higher levels of safety affordable and manageable for shipowners, the offshore industry, rescue teams and fire departments around the globe.
We are already leaders within our industry; but we never stop growing. This is a company rich with possibilities for career development. Like any professional, international corporation; we’re well organized with clear strategies for achieving our goals.
VIKING’s Digital Department comprises 65 dedicated colleagues, located in Denmark, India, Thailand, Bulgaria, Singapore, China and Norway. We are responsible for VIKING’s global IT environment, using SAP, Microsoft and Service Now as our major platforms.
Key Responsibilities
• Expertise in technical configuration and customization of Dynamics 365 Customer Service and Field Service modules to support internal business operations and service teams.
• Develop and maintain scalable solutions using C#, custom plugins, Power Automate, and Power Apps to meet business requirements.
• Configure and optimize Work Orders, Case Management, Resource Scheduling, SLAs, Service Agreements, and Field Technician Management.
• Collaborate with business stakeholders to gather requirements, translate them into technical specifications, and implement end-to-end solutions.
• Configure and optimize Universal Resource Scheduling (URS) to improve workforce utilization and real-time service planning.
• Integrate Dynamics 365 CE with other internal enterprise systems using APIs or middleware platforms.
• Implement Application Lifecycle Management best practices through solution layering, version control, and automated deployments using CI/CD tools.
• Monitor system performance, troubleshoot issues, and provide ongoing technical support and enhancements.
• Maintain detailed documentation and contribute to user training and handover processes.
Qualifications:
• Minimum 3 years of hands-on experience with Dynamics 365 CE, with strong focus on Customer Service and Field Service.
• Proven experience configuring and supporting Work Orders, Cases, Queues, Bookable Resources, Service Calendars, and Service Territories.
• Strong coding skills in C#, JavaScript, and familiarity with the Dynamics 365 SDK.
• Advanced skills in Power Platform – including Power Apps, Power Automate, and Dataverse.
• Experience with resource scheduling optimization, route planning, and mobile service execution.
• Integration experience with third-party platforms, REST APIs, and Azure tools (Logic Apps, Service Bus, Functions).
• Understanding of enterprise-grade application lifecycle management and DevOps practices.
• Strong communication skills with the ability to engage business users and translate needs into technical delivery.
Preferred Qualifications:
• Microsoft Certifications in Dynamics 365 Customer Service or Field Service.
• Experience in internal IT environments with enterprise application management.
• Familiarity with connected field service, IoT integrations, or customer self-service portals is a plus.
• Exposure to enterprise reporting tools such as Power BI for service performance dashboards.
Do you want to be a part of VIKING?
All applications are received online by “Send application”. We screen application continuously, therefore we recommend you to send your application and resume as soon as possible. All applications are naturally handled with confidentiality.
Read more at https://www.viking-life.com/
If you have any questions about the position or VIKING, please contact Human Resource Executive, Chennai Vasudharani Ravichandran on mobile +91 63827 87596.
JOIN VIKING - YOUR CAREER IS SAFE WITH US
About VIKING
VIKING Life-Saving Equipment A/S is the global market leader in maritime and offshore safety solutions. The company supplies and services safety and fire-fighting equipment for passenger and cargo ships, offshore installations, fishing vessels, navies, helicopter services, fire departments and leisure yachts worldwide.
VIKING’s products protect passengers and crew on many of the world’s largest cruise liners and cargo ships, as well as workers on the world’s most advanced offshore platforms. VIKING also ensures safety and regulatory compliance on board at all times, enabling shipowners and owners/operators of offshore installations to focus on their business.
VIKING is a privately owned company which was founded in 1960. In 2018, VIKING acquired the Norwegian company Norsafe, whose lifeboats and rescue boats have been in use around the world since 1904. In 2019, VIKING acquired Drew Marine’s FSR division, one of the world’s three largest providers of marine fire services.
VIKING’s headquarters are in Esbjerg, Denmark, and its products are manufactured in Denmark, Norway, Bulgaria, Greece, China and Thailand.
Visit The World Leader in Maritime Safety | Contact us today for more information.
Contact
Vasudharani Ravichandran
HR Executive, FINANCE AND HR IT HUB INDIA
Tlf.: +91 6383308615
VIKING | Chennai Featherlite - Block B, 5th Floor, 203/10B, 200 ft MMRD Road,
600044 Chennai
India
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As soon as possible
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