DSV Road CBO Project Manager (end-to-end) to drive global transformation in DSV Road Operations

Job Req Number: 98426
Time Type: Full Time

Are you ready to lead impactful global projects that could redefine how we operate in DSV Road?

At DSV, we’re on a mission to centralise and automate our standardised white-collar business processes across our global Road division - and we’re looking for a dynamic CBO Project Manager (E2E) to make it happen.

Your mission
As our CBO Project Manager, you’ll be the driving force behind our global automation and centralisation initiatives. This role is crucial to ensure that this work is done efficiently and with a clear ownership of our key administrative processes, ensuring they run smoothly, cost-effectively, and at the highest quality level across our global regions.

At DSV, you will join our newly established group function called Centralised Business Operations (CBO) under our DSV Road COO divisional domain. Here you will report to our Vice President for CBO Road.

Working from our DSV HQ in Hedehusene, Denmark, (most preferred job location) you will be part of an exciting international, innovative and fast paced working environment.

The vision of the CBO department is to streamline DSV Road business processes by “gaining muscle, not fat”, i.e., to deliver competitive centralisation and automation solutions to all standard white-collar processes, based on a high service level combined with attractive cost levels.

Our mission and mandate are to continuously challenge and drive transformation of our Road business and how we operate on core processes globally.

What does the role involve and what are we looking for
This job role requires a profile with evident experiences from driving business process optimizations and taking strong ownership for the methodological approaches in bigger organisations. As you will be end-2-end responsible for the key administrative processes in DSV Road – you will start with identifying eligible processes, adjust them where needed, manage the transition to our central DSV Global Business Services unit (GBS), and drive the automation of processes where required. Moreover, you will ensure the process performance management and the continuous execution improvements where needed.

This will require a high level of professionalism and the ability to capture and understand new processes, their specific circumstances and engage with these stakeholders.

All of this require a natural interest and understanding of business process work and a natural high sense of ownership/drive to establish and ensure adherence to methods.

What you’ll do

• Lead global projects to centralise and automate white-collar admin processes.
• Act as the single point of contact for GBS, managing performance and driving improvements.
• Challenge the status quo—elevate processes to become our global standards.
• Collaborate across global regions, clusters, Road PDD unit (Processes, Data and Digitalisation), and GBS to align, formalise and execute efforts.
• Continuously improve processes through smart automation and pragmatic redesign.

We imagine the success of this role looks like

• Seamless execution of the transition of processes to become globally offshored or automated.
• High-quality outcomes delivered at optimal cost.
• Strong stakeholder alignment and adoption across all regions.

What you bring

• Proven project management skills and a sharp analytical mindset.
• Ability to abstract from detail and redesign processes for global scalability.
• A keen eye for automation opportunities.
• (Bonus) Deep understanding of white-collar admin processes (e.g., order data management, customer service, invoicing, settlements, etc.).

Who you are

• A confident and resilient leader who thrives working in a global enterprise and with a broad stakeholder landscape.
• A natural communicator and collaborator who builds bridges across teams, business domains and regional organisations.
• A results-driven professional with a strong delivery mindset.
• A pragmatic decision-maker who prioritises facts and progress.
• Open, transparent, and committed to shared success build on strong collaboration.

What can you expect from our team
You’ll join our newly established CBO Road department on divisional level that is currently being build up and eventually to include 5-8 colleagues (constantly growing with the number of processes that will be centralised or automated on global level)

We aim to foster a team spirit with focus on:

• Accountability & dedication – we are responsible for shaping and optimizing the Road standard methods for running centralisation and automation initiatives worldwide.
• Openness & trust – required to both form the foundation for our internal collaboration in the team but also with all our many stakeholders surrounding us.
• Fun while achieving results – winning is fun and winning together as a team is most fun! And while we´re achieving tangible results for DSV Road and our shareholders this will be our recipe to succeed together and keeping constructive optimism.

Why join DSV?
At DSV, we don’t just move goods—we move the industries forward. Join a team that values innovation, collaboration, and continuous improvement. Be part of a global journey where your ideas and leadership shape the future of Transport & Logistics.

At our core we are in the business of getting things from A to B in full and on time, that translates to a culture of getting things done effectively and always setting the highest ambitions and expectations to our work.

Want to know more and apply?
We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to contact Sebastian Schupp, Vice President, Centralised Business Operations via phone +49 1523 7521345.

We look forward to receiving your application via the button "Apply Now" as soon as possible. The candidate review and recruiting processes will start up and run as soon as possible.

DSV – Global transport and logistics
Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.