Citrix Operations Specialist (VDI)
Citrix Operations Specialist (VDI)
Be a part of NNIT’s rapid expansion in the Czech Republic and join the winning team. We have a development centre in Olomouc and now we are above 200 employees in our new operations centre in Prague and we plan to be above 300 employees before the end of 2017. The objective is to deliver high quality operations and projects to demanding customers.
Your responsibilities as a Citrix Operations Specialist (VDI)
Are you an experienced VDI specialist who knows what it takes to deliver high quality work? Would you like to be a part of a global team supporting multinational customers?
NNIT is looking for a dedicated VDI Operations Specialist to strengthen our team in Denmark. Main technologies include Citrix XenDesktop / XenApp (various versions from 4.5 to 7.8), PVS, Netscalers and some VMware.
At NNIT we offer you a chance to work in a professional and dynamic environment, in one of the fastest growing Danish IT companies. We are proud to be the only Danish IT outsourcing provider showing steady growth year after year, and we have several times been nominated to one of Denmark’s most attractive IT workplaces.
Your responsibilities as VDI Operations Specialist
You will be working as part of a global setup operating a complex setup across customers and technologies. Our aim is to give our customers the best possible service and ensuring that our customers’ Citrix and VMware solutions are running smoothly. You will be responsible for a broad range of tasks, including:
•2nd and 3rd level support regarding services offered
•Problem identification and analysis
•Implementing system optimizations
•Identify, maintain and perform periodic tasks on system environments
VDI Operations operate 24*7 and you will be joining a VDI team of 25 highly qualified colleagues operating from China, Denmark, the Czech Republic and the Philippines. We work as an integrated team that handles all tasks, requests, incidents etc. and have shared responsibilities. We work together in an informal way where we exchange ideas and help each other across country and technology borders.
It is crucial that you understand your role as operations specialist, and that you contribute to and take part in the daily routines within your working area, but at the same time are able to cope in a company with many interfaces to other technology areas and departments.
Work will mainly be placed Monday to Friday during normal business hours, but the team also handles daytime shift on weekends and have on-call duties (both on a rotating schedule). Expect one weekend duty at NNIT location every other month. Apart from that a limited amount of work outside normal work hours should be expected, due to maintenance and upgrade of customer environment.
The VDI Operations team is part of IT Operations Services responsible for everything from infrastructure and applications to complete orchestration and support of our customers’ IT solutions. Our work processes are based on best practice and our procedures follow ITIL standards (IT Infrastructure Library).
Qualifications and experiences
We are looking for applicants with some years of experience with operation of application virtualization on Citrix and related technologies. The ideal candidate also has a broad knowledge of storage, network, server hardware and security (antivirus, firewall). Detailed knowledge of OS - especially in relation to the optimization in virtual environments is a must.
As an experienced Citrix support specialist you will probably be familiar with most of the following technologies:
- XenDesktop/XenApp 6.5 and above
- Provisioning Services
- Access Gateway
- Microsoft AD / GPO
- Microsoft App-V
- Powershell Scripting
You are analytical and have the capability to break down complex problems and find the root cause. You have a high pace and the ability to work on multiple tasks in parallel while making the right prioritizations. You have a deep Citrix knowledge and can apply it broadly by taking initiatives when solving issues and optimizing existing setups.
As a person it is important that you:
•Show confidence in your decisions and are able to make fast decisions in a complex environment, without compromising the focus on high quality
•You are willing to go an extra mile in critical situations
•You are structured in your daily work
•Ready to drive tasks to a solution involving relevant stakeholders
As you will work with colleagues in an international team and service some of our Danish costumers, it is required that you master English at a high level – both in writing and oral.
Please notice that we interview candidates ongoing, including the period before the application deadline. Therefore we encourage you to submit your application as soon as possible.
We offer an attractive salary package according to your experience and seniority. Your dedication and results are additionally rewarded with personal performance bonuses.
We also offer you:
The opportunity to work in a multicultural company
Friendly and dynamic work environment
Educational courses & training
Opportunities to learn and grow within a company or in other areas like soft skills, leadership, etc.
Holidays 5 weeks
MultiSport card enabling free entry to over 250 sport facilities in Prague
Flexible start/end of working hours
Occasional work from home
Foreign business trips
Language courses of Czech for foreigners
Fresh fruit and tea/coffee in the office
Corporate Events (Friday breakfasts, Friday bars, Kick-off party, Summer party)
Make your mark on a fast growing IT company
NNIT is a fast growing IT company with ambitious goals and 2,600 employees globally. At NNIT, you can make your mark on some of the most challenging projects in the industry, on our journey forward as a company, and on your own career.
You’ll work in agile teams with other passionate people in a culture with room for independent thinking and individual responsibility.
We supply IT services to large enterprises that demand high levels of quality and service, and we take responsibility for our clients’ IT as if it was our own. We live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.
In 2015 we hired 530 new employees worldwide, and we are always looking for sharp, energetic IT professionals to join us at our headquarters and offices in Denmark and at our affiliates in Europe, Asia and the U.S.
Application deadline 31-03-2017
IT ADVISORY, DEVELOPMENT & OUTSOURCING
NNIT is a fast-growing IT company with ambitious goals. We supply IT services to large enterprises, the public sector and the life science industry - customers that demand high levels of quality and security.
At NNIT, you can make your mark on some of the most challenging projects in the IT industry, on our journey forward as a company, and on your own career.
We take on the responsibility for our clients' IT as if it were our own, and we live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.
We regard diversity as a strength and support equal opportunities for all. We encourage applications from people of all ages, genders, religions and ethnic backgrounds.
IT advisory, development and operations with a strong focus on life sciences, finance, the public sector and large enterprises with equally high demands on quality and security.
Hvorfor er det værdifuldt for jer at ansætte medarbejdere, der tidligere har været i udlandet i forbindelse med job eller uddannelse?
Det er ikke et krav at man har læst eller arbejdet i udlandet inden ansættelse i NNIT. Men vi er en international virksomhed, hvor koncernsproget er engelsk, så du skal være indstillet på samarbejde med mange forskellige nationaliteter og via fx videokonference og Lync. Det skaber en interessant, udviklende og varieret hverdag.