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Sales Professional & BeoHome Lead - SoHo, New York

Bang & Olufsen A/S


Requisition ID 969 - Posted - United States - Retail / Service - Associate - New York City, United States

The Most Desired Audio Brand
At Bang & Olufsen, we strive to be the most desired audio brand in the world. For more than 95 years we’ve developed products that change moods, inspire minds and instill pride in all of us. We are passionate innovators, using our deep knowledge and collaboration skills to solve and simplify complex challenges every day, each of us driven by the profound effect sound can have on the mind. We welcome others that share our passion.

Join our team of highly skilled sales associates and to elevate and grow Bang & Olufsen’s key store in SoHo, New York, including our newly openness BeoHome experience.

Your mission
As our new Sales Professional and BeoHome Manager, you will join the established team in our SoHo flagship store. Your mission is to uphold high levels of customer service standards whilst selling the company’s full range of products and services to achieve and exceed individual sales targets.

Additionally, you will be responsible for managing our newly open BeoHome, which is an in-store experience that exemplifies a home filled with integrated technology and demonstrates to Bang & Olufsen’s ability to work as a premium solution provider.

More specifically, you will:

  • Manage our newly opened BeoHome; overseeing the daily operations and VM as well as ensuring a constant flow of activities (Events, Clients, Partners, PR, Training)
  • Handle our B2B partnerships relating to BeoHome and continue to build on the existing partner base
  • Deliver impeccable customer service before, during and after the sale has taken place, creating a good customer rapport and long-term loyalty.
  • Be the expert on all product and sales details, pricing information, brand awareness, brand history, delivery details, and other customer requirements.
  • Understand and practice the processes of solution selling. These techniques and skills are to be continually used to maximise all opportunities for upselling and add-on selling with both new and existing clients.
  • Professional levels of personal presentation with a confident ability to demonstrate showroom products.
  • Ensure professional and knowledgeable management of all customer queries taking responsibility to see the query through to a satisfactory conclusion.
  • Maintain awareness of new product developments, new company initiatives, and all promotional activity.
  • Ensure that the required level of Customer satisfaction is achieved through full use of CRM System
  • Ensure products as directed by the line manager ensuring all promotional materials are in place within the correct timescales.
  • Take part in training and development, to expand your professional skillset and knowledge.
  • Attend site surveys and home demonstrations as required including before and after normal working hours if necessary.

What you bring
We seek someone who can demonstrate an interest for sound, aesthetics, and high-end designer products. Someone with an understanding and appreciation of the product quality, who can convey this to our customers. We are seeking someone who has experience within a luxury or premium goods brand, from a store environment, although the right mindset and enthusiasm for retail are just as relevant. Familiarity with high-end electronics and the Bang & Olufsen brand is a great plus.

Furthermore, you:

  • Are gregarious, outgoing and have the desire to give great customer service.
  • Possess great team spirit and a collaborative attitude.
  • Willingness to go beyond the retail store, meeting and selling to clients in other locations.
  • Can identify customer requirements, meet their needs, and maximize sales, using all the resources available.
  • Enjoy representing a high-end brand, high service level, and comfortable with smart dressing.
  • It is a plus if you are experienced in networking and approaching affluent people, have luxury brand/high-end lifestyle experience, or have solution selling experience.

Ready to join the most desired audio brand in the world?
Then submit your CV and application in English by pressing the apply button. Applications are assessed continuously, so please apply as soon as possible and no later than 30th September 2022.

If you want to know more about the position, you are welcome to contact our Talent Acquisition Specialist, Grant Stevens-Bulmer on bang-olufsen.dk. Please do not send your cv and application to this e-mail directly as these will not be taken into consideration.

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Empowerment drives our innovation
We are a company of approximately 1000 employees and that makes us small, agile and gives room for individual flexibility and decision-making – this is how we work best. Our hierarchy is flat and our communication is open and trustworthy. We believe that constructive feedback makes us grow as individuals and as a company, and our leadership is based on a clear direction and facilitating collaboration across functions and borders. We believe strongly in mutual respect and have a genuine interest in learning from each other.

We are more than just a workplace
Life is more fun when it is shared and experienced with others. We collaborate, create and innovate on a global scale every day and we celebrate and enjoy life together too. We do Musical Fridays, sports events and get together around good food and celebrate local traditions, all centered around our passion for music.



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Apply within 3 days (30 September 2022)
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Bang & Olufsen A/S at a glance


Bang & Olufsen A/S
Bang & Olufsen A/S
Bang & Olufsen is a global luxury-lifestyle brand founded in 1925 in Struer, Denmark by Peter Bang and Svend Olufsen whose devotion and vision remains the foundation for the company. The rich heritage built around the relentless determination to create products that push the boundaries of audio technology continues to place the company at the forefront of audio innovation.

Geography
Peter Bangs Vej 15
7600 Struer
Logo: Bang & Olufsen A/S
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