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Danish Customer Support Representatives for our office in Riga, Latvia (full-time or half-time)

Transcom Worldwide Latvia


Job description
We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more.

Now, we are looking for a Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us in our office in Riga, Latvia!

What's in it for YOU!

  • Working in an international environment,
  • Career opportunities, 90% of our managers grew up in Transcom,
  • Working in a place where new ideas and process improvement are always appreciated,
  • Benefits – health insurance, team-building activities, taxi services, free gym, etc,
  • Engage in additional sports and social responsibility activities,
  • Flexible work schedule,
  • Salary above the average level in Latvia,
  • Salary increase after 6 and 12 months,
  • Professional training and excellent experience in customer care,
  • Full support with the whole relocation process and settling in,
  • Possibility to work half-time.

Join our Transcom Family as a Danish-speaking customer experience specialist!

  • You will be answering inbound customer calls,
  • You will take your communication skills to the next level,
  • You will provide an excellent customer experience.

What we are looking for?

  • You are eager to learn new things and quickly adapt to change,
  • You prioritize customers and are always willing to help others,
  • You speak fluently in Danish and you have good English skills.

What Life at Transcom is like!

We’re relentlessly committed. To our clients’ success. And yours, too. Be part of a team that cares and roots for each other. Work with the world’s most beloved brands from day one. Get recognized for being a team player, and supporting others. Grow as much as you want. Go as far as you can. A brilliant future is waiting for you.



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Transcom Worldwide Latvia at a glance


Transcom Worldwide Latvia
Transcom Worldwide Latvia
Back in 1995, Swedish investment company Kinnevik had a vision of founding a global customer service provider with big ambitions and brilliant clients. That's how Transcom was born. Within a decade, we expanded across Europe and soon after, kicked off work-at-home operations in North America, followed by business in the US, Canada and the Philippines. What made it possible? For one, a nimble attitude towards on, off, and nearshoring, which we call smartshoring. For another, endless curiosity, embracing cultures, and relentless commitment to our clients' success.

Geography
Vienības gat. 109, Zemgales priekšpilsēta
LV-1058 Riga
Logo: Transcom Worldwide Latvia
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