Technical Support Specialist

Job Description
At Ordrestyring we impact and transform the everyday lives of craftsmen in the installation and construction industry. One business at a time we enable a digital shift, giving our customers more time to focus on their skills and projects, instead of administrative tasks.

We are now seeking a dedicated Support Specialist to join our shared services IT team. You will be stationed at our brand-new office in Copenhagen where you will provide technical assistance to ensure smooth office operations, troubleshoot software & hardware, resolve network issues and manage installations and configurations. You will play a central role in shaping our office operations and act as a main point of contact to our internal stakeholders.

Key Responsibilities

• Troubleshoot and resolve technical issues (software, hardware, network).
• Install and configure office equipment (printers, meeting room systems, etc.).
• Provide remote and in-person support to internal stakeholders
• Set up and maintain workstations and meeting rooms, handle equipment for on/off boardings.
• Document and escalate unresolved issues.

Requirements

• Proven experience in IT support or a related role.
• Strong problem-solving skills.
• Familiarity with Windows, Mac, networking, and office technology setups.
• Excellent communication skills, both in Danish and English.

If you share our enthusiasm and vision but worry that your experience does not match all the specified qualifications, apply anyway! You may be the ideal candidate for this role or another in our ever-growing organization.

HVD Group
Early 2024, EQT and Adelis took a decisive step to jointly invest in HVD Group, further expanding our fantastic group with the addition of Next One Technology and Craftnote. HVD group provides cloud-based software to customers working in the field of installation and construction across Europe, offering modern solutions to an entire industry in dire need of digitalisation. Our mission is to enable and drive an industry transformation, enhancing efficiency and sustainability for all customer segments- one business at a time

Great Place to Work

• Flexible with working from home
• Career and skills development support
• Free lunch, snacks and beverages
• We are located close to train, metro and bus
• Monthly social activities
• Inclusive work environment
• We encourage an active lifestyle
• We provide the hardware you need to perform
• We provide pension and health insurance