Senior IT Supporter

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We are seeking a highly motivated Senior IT Supporter to join our team. You will be responsible for providing 1st and 2nd level support to our users, both globally and locally. In addition, you will act as supervisor to your less experienced colleagues, working closely with our larger global team to meet and improve KPIs and SLAs. You will need to be self-driven and proactive, taking ownership of issues and following through to resolution. You are also expected to deliver process improvements to enhance the efficiency of our support operations and delivering into IT projects as needed.

You will be a part of the Global IT Support team and report to the Senior Manager of Global IT. If you thrive in an ever-changing environment with focus on support and service and want to be part of establishing a world-class IT support organization—read on.

In this role, you will have the opportunity to:

• Ensure access management, hardware and software deployment and procurement
• Deliver into IT projects
• Be proactive in identifying issues and suggesting solutions

The essential requirements of the job include:

• +3 Years experience from working with IT Support
• Ability to work independently.
• Strong analytical and problem-solving skills
• Language requirements: English + Danish fluently, spoken and written

It would be a plus if you also possess previous experience in:

• Excellent communication and interpersonal skills
• Experience from working in an international organization.
• Experience with project management
• Understanding of KPIs and SLAs in IT support

The job is offered as a local onsite position. The position requires flexibility to travel and occasionally work from other sites within Radiometer group. Travel expected is 10-20%. Mainly in the northern part of Europe.

Application
We continuously assess candidates and invite them for interviews, so please don’t hesitate to write and send in the application. If you have questions, feel free to contact Senior Manager, Global IT Support, Jack Søgaard on [email protected]. We look forward to receiving your application.

Danaher

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Placering
Bronshoj, Denmark, state: , cityCountry: Bronshoj, Denmark