Channel Account Manager

We are Heimdal® and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime!

When joining Heimdal, you will embark on a thrilling ride in a fast-growing cybersecurity business, where we believe the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 15,000 companies worldwide against cybercriminal attacks and data security breaches.

Our award-winning line-up of 10+ fully integrated cybersecurity solutions span the entire IT estate, allowing organizations to be proactive, whether remote or onsite. From endpoints, networks, and cloud to emails, and beyond, Heimdal offers advance detection and response capabilities, ensuring complete security coverage. 

The Role

We are now looking for a dynamic and results-driven Channel Account Manager to join our team in the US. In this role, you'll be responsible for managing and growing relationships with new and existing channel partners to drive sales and revenue. 

You will lead the development and execution of strategic plans to achieve sales targets in your territory, provide training and support to partners, and collaborate with internal teams to ensure partner success and satisfaction. 

You have a deep understanding of the channel sales model, excellent communication skills and a strong background in channel sales within SaaS companies. You are a strategic thinker who can identify opportunities for growth and work effectively in a dynamic environment. You are passionate about building strong relationships and driving business success through channel partnerships. 

The role carries a sales quota. 

You will report into our Global Head of Channel. You will be based our of our office in St. Pete, FL. 

The preferred start date for this role is January 2025. We will start reviewing applications mid-October.

Your day-to-day

• Manage and grow existing relationships with US channel partners
• Identify, recruit, and onboard new opportunities and partnerships to drive long-term growth within channel 
• Co-develop and execute on strategic plans for your territory to achieve sales targets
• Manage partner onboarding, training sessions, and monthly/quarterly business reviews 
• Coordinate access to online and onsite training on new products, solution sets, Heimdal corporate vision, value proposition, etc. 
• Manage all aspects of partner forecasting and pipeline with your manager and your partners; provide reporting and analytical data to track and measure your performance against your monthly and annual targets
• Provide reporting and analytical data to your partners in order to support and drive achievement of their partner program status 
• Work closely with the global sales- and channel team to ensure alignment and collaboration 
• Establishing strong customer relationships at all levels, advanced solution selling capabilities, conducting sales presentations, and leveraging all available resources to grow the channel in your territory 
• Be keenly aware of the channel partners' strategy and be viewed and treated as a trusted advisor and valued resource for them.

Attributes

• Good sales- and consultative skills
• Strong communication- and presentation skills
• Strong interpersonal skills with a flair and passion for building trusted relationships
• Proven ability to lead the sales process and close business dels
• Willing to grow and help other team members grow by offering and accepting feedback and help when needed
• Be a firm believer in the math of sales, knowing success is a combination of hard work and efforts, strong priorities, and high quality.
  

What you bring to the team

• 3+ years of experience in channel sales, selling SaaS solutions 
  
• Previous experience in IT/cyber security and a good understanding of the security and threat vendor landscape 
• A deep understanding of the channel sales model 
• Proven track record of consistent success in meeting and exceeding sales targets
• Strong business acumen and the ability to become the trusted advisor to partners
• Experience with Salesforce.com and other sales/productivity tools.

What we offer

• An international environment in a rapid-growing, PE-backed business
• An attractive commission model
• 20 PTO/year + additional company-paid days off ("Personal Day" and "Anniversary Days") 
• Health, dental, vision plan
  

Our Mission
We are leading the fight against cybercrime and protecting the operational integrity of all midmarket and lower enterprise companies. 

Our Culture
We believe in hiring the best and the brightest while cultivating a culture of collaboration and execution. We are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.

We are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness, and having fun together is a key element at Heimdal.

See what Peter, our Sales Enablement Partner, has to say about Heimdal here: 

https://youtu.be/09VMldwc9PQ?si=81YnH7gt1dOnWU8G 

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, disability, religion, marital status, family or parental status.

Heimdal Security participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.