Training & Education Manager, Advanced Surgical Technologies - Western Europe
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Training & Education Manager will have a significant impact on the success of the Advanced Surgical Technologies growth of the business by executing technical, clinical and skill training focused on sales, system implementation and customer support. This position reports into Western European Surgical Sales Training. This is a strategic and execution role supporting critical commercial team operations across the Western Europe region. Offering an exceptional opportunity to build on clinical or sales experience and develop the skills for upward or lateral roles. The successful individual will design and deploy training programs for new employees that support Advanced Surgical Technologies business initiatives. They will also partner with local field management to support ongoing sales team development.
The work location within Europe is flexible but candidates must be prepared to travel up to 50% across the region. Significant time will be spent delivering hands-on training delivered at the IRCAD training center located in Strasbourg, France.Responsibilities may include the following and other duties may be assigned:
- Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities
- Partner with Global and Regional departments to design and develop training courses that align with organizational goals and objectives and when required / or needed the principle of 80% standardization 20% customization will be implemented
- Deliver clinical and technical content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning
- Assess the effectiveness of the training by contacting evaluations, surveys and feedback and create mechanisms to measure learning outcomes
- Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement
Required Knowledge and Experience:
- Bachelor’s Degree or an advanced degree
- Successful, 5 years combined experience in two or more of the following functions: medical device sales or marketing, clinical experience (nursing etc.), training delivery, or other relevant areas
- High level knowledge of clinical- and selling skills for the Medtronic portfolio of Access and Instrumentation solutions, and knowledgeable insights on competitive Open- and laparoscopic instrumentation, as it relates to access products, hand instruments and ligation
- Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership skills and a genuine enthusiasm for training and development and a commitment to teamwork
- Experience with project management/project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently
- Experience in multicultural organizations, particularly different learning and thinking styles
- Proven track record of ability to navigate and collaborate within a global matrix organization
- Excellent spoken and written English is required. European language capability is desired.
Launch experience with complex technologies and experience in strategy development or support is an advantage. Knowledgeable insights on competitive open- and laparoscopic instrumentation, as it relates to access products, hand instruments and ligation would be an advantage as would knowledge or experience from the Operating Room. Experience in change management would be welcome, as would an understanding of instructional design and use of adult learning principles for training curricula development.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
Location: GBR-HRT Watford Virtual
Additional location:
- Helsinki, Uusimaa, Finland
- Lausanne, Vaud, Switzerland
- Solna, Stockholm, Sweden
- Brussels, Brussels, Belgium
- Vienna, Vienna, Austria
- Madrid, Madrid, Spain
- Dublin, County Dublin, Ireland
- Paris, Île de France, France
- Bratislava, Bratislava, Slovakia
- Zagreb, Zagreb, Croatia
- Copenhagen, Hovedstaden, Denmark
- Amsterdam, Noord-Holland, Netherlands
- Cracow, Małopolskie, Poland
- Milano, Lombardia, Italy
- Berlin, Berlin, Germany