Business Operations Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is among the largest medical technology companies in the world. Through innovation and collaboration, Medtronic helps to alleviate pain, restore health and extend life. Last year, our medical therapies for the treatment of over 40 major conditions, improved the lives of more than 75 million people around the world.
As Business Operations Specialist NWE (Benelux, Nordics, UKI) you will be responsible for the operational side of the ENT (Ears, Nose, Throat) Operating Unit across the Northwestern European Region providing administrative and logistical support to the marketing and sales specialists while reporting to the NWE Business Manager. This role will support the Marketing Team with creation, approval submissions and distribution of marketing materials and assist with customer communications and coordination in relation to programs, projects, customer events and communications. Moreover, being responsible for communication of product availability and allocation processes.

You can be located anywhere within the NWE Region however England or Ireland is preferred. You will work remotely with occasional travel for sales meetings or conferences. Travel 10-20% expected, mostly within the NEW region but not limited to.

Responsibilities may include the following and other duties may be assigned

Coordinate end-to-end process of all approval submissions, working with the compliance team and the client on correct paperwork as well as all queries
Support approval submissions for each HCP (Health Care Professionals) contract
Organize third party courses incl. kit bookings, request submissions and organize team resources for course support. Sourcing disposables material and ordering appropriate. Follow up on kit repairs
Manage end-to-end of HCP registration, communications and logistics coordination in close collaboration with Event Team. Course/Congress on site support when possible/needed
Align Strategy for annual Courses incl. ROI (Return On Investment), budget alignment
Product availability and allocation processes
Map out agreed Strategic Imperatives towards each participating Course
Drive Social Media Campaign Focus

Required Knowledge and Experience:

Apprenticeship or bachelor’s degree or equivalent experience in event management, marketing or similar preferably in an international fast paced and changing environment
Driver’s license
1-2 years of experience in marketing and/or event management
Advanced knowledge in using MS Office (Word, PowerPoint, Excel)
Excellent verbal and non-verbal communication in English language, advanced communication skills with different levels of stakeholders, resilience and adaptability, flexible and reliable
Self-driven and independent “octopus” with the ability to interact with a variety of departments internally as well as holding a professional tone with external stakeholders and customers
Hold oneself to a higher standard, fiery to coordinate projects and organize events, strong administrative skills, accuracy and attention to detail
Passionate about teamwork, strong time management and prioritization skills, excellent organization skills

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Location: GBR-HRT Watford Virtual

Additional location:

Helsinki, Uusimaa, Finland
Eindhoven, Noord-Brabant, Netherlands
Copenhagen, Hovedstaden, Denmark
Brussels, Brussels, Belgium
Dublin, County Dublin, Ireland