PSSiE Delegates

Dansk Røde Kors


PSSiE (Psychosocial Support in Emergencies) Delegates continue the work initiated by the Surge/FACT teams or previous PSSiE Delegates and they ensure to include community interventions. They develop the work plan for future rotations and begin planning for the recovery phases.

PSSiE Delegates focus on continuing assessment, programme and activities development, implementation and coordination if needed. They act as technical advisors in matters of protection and PSS, train, supervise, and monitor implementation of activities and interventions and ensure links to relevant IFRC structures. PSS Delegates must be Red Cross Red Crescent experienced and have knowledge of protection and psychosocial support in emergencies.

Candidates with fluent Danish, English and a third language (French, Spanish, Arabic, Portuguese) are preferred.

Reporting lines
PSSiE Delegates reports to ERU team leader or HeOps

PSSiE Delegates focus on:

  • Coordinating with and advising Host National Society, IFRC structures and field teams for coordinated and efficient services and projects that lead into the recovery phases
  • Planning and collaborating with Movement and external partners for appropriate responses in protection and MHPSS
  • Assessing and identifying protection and psychosocial needs of those affected by the crisis event
  • Acting as a Child Protection focal point if needed


If needed continue the work of Surge/FACT PSSiE Delegates in:

Assessment, planning and programme development

  • Adapt assessment questionnaire and carry out assessments in protection and psychosocial support using a mixed variety of methodologies
  • Train assessment teams to carry out assessments and analyse findings in order to develop or revise a plan of action
  • Develop, finalize or offer technical advice on the Emergency Plan of Action with a focus on integration of PSS and VP across all relevant sectors including outreach to communities
    • Map referral services and pathways, develop templates and procedures for follow up of referrals
    • Information management vis-à-vis target populations

Capacity building and volunteer management

  • Develop volunteer profiles, recruit, screen, train, mentor or supervise volunteers with Host National Society
    • Train volunteers and/or train trainers in protection and psychosocial support approaches and interventions such as psychological first aid, psychoeducation, RFL, Child Friendly Spaces and other community spaces.
    • Support and capacity build the Host National Society’s focal point(s) in the areas of protection and psychosocial support
    • Promote conflict resolution techniques
    • Implement protection and mental health and psychosocial support component of appeals etc.

Programmatic area

  • Plan for appropriate community mobilization and stakeholder involvement
    • Where appropriate establish Child and other Friendly Spaces, supportive activities and support groups etc.
    • Adapt/develop a monitoring and evaluation system aligned with and based on IFRC and PS Centre standards
    • Provide input to programmes, interventions and strategies and appeals based on assessment findings that build on global minimum standards and identified best practices
    • With the Host National Society develop country specific psychosocial support strategies taking age, gender and diversity into consideration
    • Develop, translate and produce contextual information, education and communication materials
    • Develop a psychosocial support strategy and action plans with the Host National Society
    • Develop structures and mechanisms for staff and volunteers support with the Host National Society

Advocacy and liaison

  • Map and establish relations and coordinate with stakeholders, Movement partners and other agencies for common interventions such as developing guidelines for protection and psychosocial support
  • Ensure that IFRC actions are in support of Host National Society and are part of a coordinated response with partner agencies
    • Model accountability and transparency to and among partners, donors and people affected by the crisis event
    • Advocate for the importance of integrating protection and psychosocial support in a multi-sectorial setting

Reporting and visibility

  • Provide regular and timely reports
  • Be available for interviews, identify newsworthy stories and provide input to IFRC, National Societies and Host National Society’s communication departments, international and local media etc.

At the request of the ERU team leader or HeOps

  • Offer technical advice on actions to take as e.g. interventions that further the development of a culture of stress management and conflict resolution in the team
  • Assess needs for psychosocial support to Delegates and national staff

Provide psychological first aid to team members and Host National Society’s staff in acute need hereof

Apply now


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Danish Red Cross
Join us. Together we can make a world of difference. The Red Cross is always present. We are the largest humanitarian organisation in the world and for 150 years we have helped alleviate people through wars and disasters, diseases and loneliness. Most countries have signed an agreement which gives the Red Cross Red Crescent Movement a unique position and mandate to provide aid regardless of nationality, race or political views. We currently count 11 million volunteers in 191 countries. We are part of your local community no matter where you live. When disaster strikes, we are there.

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