Head of Program Management Office – Digital Customer Experience



Danfoss is looking for a Head of Program Management Office (PMO) for our Digital Customer Experience (DCE) program, which is a corporate, strategic program in Danfoss to transform our current customer touchpoints. The aim of the Program is to provide solutions that allow our customers to perceive Danfoss as fast/agile/resilient, relevant and easy to do business with. The DCE Program consists of more than 25 different projects and 150 people touching upon a number of Danfoss’ strategic business platforms. With report to the Head of the DCE Program, the Head of PMO will ensure that the necessary methods and artefacts are in place to be able to deliver the Program and the projects inside the program in an efficient way.

The responsibilities will be:

  • Keep the strategic overview of the program and its interdependencies
  • Establish consistent practices and standards to ensure quality control of the deliverables
  • Track budget and financial status
  • Risk and issue tracking

The DCE program is primarily run out of Nordborg but working out of other Danfoss locations is possible. The candidate is expected 3-4 days onsite in Nordborg per week and there will be travel activity (20-30 days a year).

Background and skills
To be considered for this position, you must have more than 5 years of documented Program Management experience of large transformation programs with global coverage, documented Project Management experience as well as solid people leadership skills.

Furthermore, to be successful in this position you need to:

  • Have the ability to drive the setup of a PMO in a matrix-lead organization
  • Define, implement and ensure the adaption of necessary program artefacts in the DCE Program Organization
  • Have experience in running a Program Portfolio consisting of projects with different delivery methods (Waterfall, Agile, DevOps).
  • Have a good understanding of Digital Customer Experience processes E2E
  • Ensure a good and efficient collaboration between the stakeholders both inside and outside of the DCE Program
  • Fluency in English

We are Engineering Tomorrow
The world faces growing populations, booming urbanization and rapid climate change. At Danfoss, we engineer ready-to-use solutions to these challenges. We build energy-efficient solutions that reduce food loss and make cities cleaner – using digital technology to make systems smarter and more connected – and we engineer innovative new ways to save energy and transition to clean energy for the good of our climate.

Join Danfoss
Danfoss gives you unique opportunities to put your skills to good use, make an impact and shape an exciting career. We encourage employees to take charge, do extraordinary things and run the business like it was their own. Danfoss is respected around the world for its innovative, high-quality technologies and solutions. You will learn a lot by working with the experts who develop them. Join Danfoss to be part of a world-class team of over 27,000 people in 56 countries that engineer tomorrow and build a better future.

For job-specific and/or technical enquiries and more general enquiries about working at Danfoss or the recruitment process, please contact Senior Recruiter, Sigurd Hansen, +45 5371 0634. Please apply at your earliest convenience. We do not have an application deadline but accept applications as long as the job is posted. The position will be closed down once we have found the right candidate.

Watch how Danfoss is engineering tomorrow

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

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Danfoss A/S - hurtigt overblik

Danfoss A/S
Danfoss A/S
If you want to create powerful engineering solutions, drive a sustainable future across infrastructure, food, climate and energy, Danfoss is where you’ll make a real impact.

Nordborgvej 81
6430 Nordborg
Logo: Danfoss A/S
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