Technical Service Manager

Hempel

Vikariat
Udlandet (Norge)
Udlandet (øvrige)

Job profile:
As Country Technical Service Manager, you will be responsible to develop Indonesia service organization to ensure competencies and practices develop in line with customer needs and support commercial teams tailor make and sell the service product when needed.

Location :
Bekasi, Indonesia

Key Responsibility :

  • Responsible to lead Indonesia field service team to deliver consistent, quality services at lowest possible cost.
  • Develop and maintain needed competencies and capabilities to deliver a growing and increasingly complex service catalogue of standardized services in region.
  • Budget responsibility

Key Task :

  • Drive a business transformation in Indonesia
  • Work as the service ambassador in Indonesia and support commercial teams tailor make and sell service solutions (based on standard service modules) when needed
  • Develop Indonesia service organization to ensure competencies and practices develop in line with customer needs
  • Constantly drive cost out of service organization while ensuring quality in delivered services by driving capacity utilization across geography and competence areas
  • Optimise work processes and practices to ensure efficiency and quality
  • Involved in managing large complaints in Indonesia
  • Continous improvement in safety of staff in Indonesia
  • Contribute to best practices globally
  • Contribute to global improvement/development projects within Services and drive implementation in own country

Qualifications and skills:
We expect that you have:

  • Experience in Selling Service or after market sales would be advantage
  • 5 years plus experience from managing field service teams in b-2-b industry
  • Technical or commercial education minimum at bachelor level. Possess NACE 3 or FROSIO 3 would be advantage.
  • Experience from more mature service industries (e.g. automation, machinery, industrial equipment)
  • Experience from coatings or construction materials industry a plus
  • Experience from commercial role a plus
  • Proven change management/transformation experience and success
  • Fluent English
  • Cross cultural understanding

What we offer:
In Hempel we offer a variety of global career possibilities and many cross functional and cross cultural working relationships. We strive to create the right conditions for personal and professional development.

Further information:

For further information on Hempel, please visit www.hempel.com. To apply for this position, please submit your application letter with a CV in English via the link no later than the 15 of March 2019.

Since 1915 Hempel has been a world-leading coatings specialist, providing protection and inspiration to the world around us. Today we have over 6,500 people in 80 countries delivering trusted solutions in the protective, decorative, marine, container, industrial and yacht markets. This includes many recognised brands like Crown Paints, J. W. Ostendorf, Schaepman and Jones-Blair.

Hempel is proudly owned by the Hempel Foundation, which supports cultural, humanitarian and scientific causes across the world.

Søknadsfrist
30/05/2019

Spørsmål om stillingen

E-mail

Hjemmeside
hempel.com

Arbeidssted
Bekasi (IDN)

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Om stillingen

Jobbtype
Vikariat

Heltid/Deltid
Heltid

Arbeidstid
Dag Helg Kveld

Søknadsfrist
05. Juli 2016

Tiltredelse
Etter avtale

Arbeidssted
Skårer

Spørsmål om stillingen>

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Vikariat
Udlandet (Norge)
Udlandet (øvrige)
Marketing & Business
Samfundsvidenskab
Teknik & Teknologi
Ledelse & Planlægning
Salg
Teknik



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Lundtoftevej 150
2800 Kgs. Lyngby
Logo: Hempel A/S
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