IT Assistant

Dansk Flygtningehjælp

Fuldtidsjob
Storkøbenhavn
Øresundsregionen

Job description
Job title: IT Assistant

Employment category: NMI
Reporting to: Base Manager

Direct reports: N/A
Unit/department: ICT
Location: Sa’ada

Authorization level: N/A

Overall purpose of the role:

IT Assistant monitor and maintain the computer systems and networks of an organization. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the correct running and maintenance of the IT systems.

Responsibilities:

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Monitoring and maintaining Internet networks;
  • Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, Satellite Modem…to prevent faults occurring
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Troubleshoot internet issues in liaison with the relevant ISP.
  • Perform local, clouds backups as scheduled, and ensure data integrity.
  • Configure and update antivirus.
  • Implement and support MicroTik firewall server for the office
  • Develop solution for Disaster Recovery
  • Export the weekly and monthly reports from the monitoring server and circulate to the relevant staff.

Experience and technical competencies: (include years of experience)

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.

• Collaborating: Involving relevant parties and encouraging feedback.

• Taking the lead: Taking ownership and initiative while aiming for innovation.

• Communicating: Listening and speaking effectively and honestly.

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Education: (include certificates, licenses etc.)

Essential qualification

§ Bachelor/Degree in IT, computer science or other related field

§ At least 1-2 year of experience in similar positions

· Motivate and able to work independently and good team player.

· Ability & willingness to travel to the field

· Works well under pressure and in meeting deadlines

· Strong interpersonal and communication skills

· Highly organized with excellent ability to coherently lead diverse spread out teams.

Core
competencies

Basic
Advanced
Expert

Striving for excellence

Collaborating

Taking the lead

Communicating

Demonstrating integrity

Find the definition of DRC’s Core competencies here

Languages: (indicate fluency level)

· Arabic (Fluent)

· English (desirable)

Key stakeholders: (internal and external)

  • DRC different sectors.
  • CICT Country Officer.

¨Basic: I master the essentials, but may at times need help from others

¨Advanced: I can work independently at full professional level.

¨Expert: I am the go-to person when others need help.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

&nbsp

APPLY FOR POSITION
Application due:
5/28/2019

Workplace:
Sa'ada

Department/Country:
Yemen

Contract type:
National contract

Homepage:
drc.ngo
danishdemininggroup.dk‎

ABOUT DDG/DRC
Danish Demining Group (DDG) is widely recognised as provider of efficient and community-oriented solutions to human security problems caused by landmines and other explosive remnants of war as well as small arms and light weapons.

DDG is part of DRC (Danish Refugee Council), founded in Denmark in 1956, and which is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.

Our vision is to assist refugees, internally displaced people and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education and integration towards a sustainable future.


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Ansøgningsfrist d. 28.05.2019

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Fuldtidsjob
Storkøbenhavn
Øresundsregionen
IT
Naturvidenskab
Samfundsvidenskab
Teknik & Teknologi
Data & analyse
IT - Hardware
IT - Netværk & Telekomm.
IT - Software
Internet & Multimedia
Organisation & Forening



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