Human Resources-Administration Assistant

Dansk Flygtningehjælp


Overall purpose of the role:
Responsible for performing general Human Resources and Administration functions, playing a key role in the overall HR functions including staff recruitment, contracts preparations, staff leaves/attendance and time-sheets tracking.

This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations.


Human Resources-General
• Assist in ensuring staff compliance with human resources polices, as per DRC’s Operations Handbook and local HR Handbook.

• Ensure that leave, recruitment and training trackers are updated on a regular basis.

• Assist in communicating with interview candidates and scheduling for tests and interviews.

• Prepare employee contracts.

• Responsible for ensuring the following are accurate, complete and up to date: -personnel files, administration of health insurance scheme, social security,

• Assist managers and staff on effective performance management and administer the collation of performance management documentation

• Ensure new staff receive an appropriate orientation and induction with coordintion with HR officer

• Ensure clearance and debriefing is carried out for exiting staff.

• Support staff development activities including promoting the DRC Learning Catalogue.

Attendance and leave management

    • Track the attendance of all staff day wise in provided finger print as per organization requirement and communication.
    • Track leave database, eligibility, availed and closing balances of leaves for DRC staff in excel format.
    • Provide this information on monthly basis to the HR officer & Head of office.
    • Collect & verified timesheet from DRC south staff and submitted to HR officer.
    • Maintain a database of budgeted positions vis-a-vis current status, number of vacant positions and work towards providing suitable manpower for vacant positions.
    • Get directions from the Head of office/Operation Manager about the new causal positions, contribute actively in planning the recruitment cycle of such new requirements and implement them.
    • Generate offer letters; contract letters for the selected candidates issue them.
    • Follow up with CO or insurance service provider staff issues This includes adding or terminating employees from the benefit programs and helping to answer questions or resolve benefit related issues that may arise
    Recruitment (casuals & Regular (below officer level)
      Staff Insurance / benefits

        • Ensure that all office systems and equipment (power, water, telephone, photocopier, fax, etc.) are in good working order.

        • Payment of office and guest house bills.

        • Responsible for office supplies.

        • Responsible for necessary repairs & maintenance in a timely manner in coordination with the Logistics staff.

        • Manage all contract arrangements with lessors and ensuring that contractual obligations are adhered to.

        • Establish central mail recording system and filing system.

        • Ensure that DRC staff have Identification cards (ID) with the period of validity in accordance with the employment contract.

        Experience and technical competencies: (include years of experience)

        • Minimum 1 year's relevant work experience in similar field.

        • Advanced English proficiency

        • Fluency in local language

        All DRC roles require the post-holder to master DRC’s core competencies:

        • Striving for excellence: Focusing on reaching results while ensuring efficient processes.

        • Collaborating: Involving relevant parties and encouraging feedback.

        • Taking the lead: Taking ownership and initiative while aiming for innovation.

        • Communicating: Listening and speaking effectively and honestly.

        Education: (include certificates, licenses etc.)

        Essential qualification

        • Bachelor’s degree in HR management, Business Administration, or related field.

        Languages: (indicate fluency level)

        • Fluency in both written and spoken English and Arabic.

        Key stakeholders: (internal and external)

        • HR/Admin Team Leader
        • Support Services Manager
        • All support and programme teams, but especially finance
        • Landlords, insurance company representatives
        • Senior management team

        DRC as an employer
        By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

        • Professionalism, impact & expertise
        • Humanitarian approach & the work we do
        • Purpose, meaningfulness & own contribution
        • Culture, values & strong leadership
        • Fair compensation & continuous development

        Read more here about what our employees say about working in DRC.

        DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit to read more about what we do to secure robust safeguarding mechanisms.

        If you have questions or are facing problems with the online application process, please visit


        Application due:



        Contract type:
        National contract


        ABOUT DRC
        DRC (Danish Refugee Council), founded in Denmark in 1956, is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.

        Our vision is to assist refugees, internally displaced people and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education and integration towards a sustainable future.

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        Ansøgningsfrist d. 29.05.2019

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