Admin Assistant

Dansk Flygtningehjælp

Udlandet (øvrige)

Job description
Job title: Admin assistance

Employment category: G (non-management)

Reporting to: TL - HR/Admin

Technical line manager: HR & Admin Manager

Direct reports:
Unit/department: HR & Admin Department

Location: Sana’a, Yemen

Authorization level: n/a

Overall purpose of the role:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies personnel of visitor arrival; maintains security and telecommunications system.

Administrative Tasks

  • Responsible for drafting admin letters.
  • Schedule meetings and conference room with all requirements ( venues – refreshments – stationary and equipment)
  • Support admin and other departments to prepare official letters, provide, translation of short messages….etc.
  • Responsible to track all the premises of DRC , rent payments ,period of contractand drafting extension and termination letters
  • Up-to-date. Staff directory with Name Position Location Phone number Email Address.
  • Follow up Admin cheques with the Finance and delivered them to the suppliers and take receipts.
  • Performing multifaceted general office support.
  • Perform administrative tasks within the Admin scope of activities, as instructed by management.
  • Manage all contract arrangements with lessors and ensuring that contractual obligations are adhered to.
  • Create and maintain all relevant administrative documents.
  • Responsible for providing efficient and effective office administration.
  • Provide all the office with the needed stationary and kitchen supply.
  • Maintain and update Expats contact lists
  • Order office and GHs supplies (stationary and kitchen supplies )
  • Book staff accommodation.
  • Maintain updated record of meeting room bookings
  • Ensure office area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Managing staff phone allowances.
  • Ensure that all office systems and equipment (power, water, telephone, photocopier, fax, etc.) are in good working order.
  • Provide detailed bills for expats on monthly basis in order to facilitate recovery of personal calls.
  • Ensure Payment of bills-Water and Electricity of office and guesthouse on time.
  • Maintain central mail recording system and filing system.
  • Coordinate training with all it's need ( Place / time / refreshment / lunch /tool)
  • Drafting and tracking system for service suppliers. (Stationary / kitchen supply / Hotels / leaving days for cleaner and gardener).
  • Preparing casual labour contract andtime sheet for cleaner.
  • Any other task as given by the Supervisor

Education: (include certificates, licenses etc.)

  • University degree in a relevant subject; at least one years of professional experience in a similar position; good command of English (written, read, and spoken); good computer skills (MS Word and MS Excel); able to work under pressure; excellent organizational skills; excellent, interpersonal and communication skills; experience and willingness to travel to field offices; relevant NGO experience is a preferable.


Striving for excellence


Taking the lead


Demonstrating integrity

Find the definition of DRC’s Core competencies here

Languages: (indicate fluency level)

  • Full professional proficiency in English
  • Arabic (preferred)

Key stakeholders: (internal and external)

  • SMT in country offices
  • Amin staff in country Offices

¨Basic: I master the essentials, but may at times need help from others

¨Advanced: I can work independently at full professional level.

¨Expert: I am the go-to person when others need help.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit to read more about what we do to secure robust safeguarding mechanisms.

If you have questions or are facing problems with the online application process, please visit


Application due:



Contract type:
National contract


DRC (Danish Refugee Council), founded in Denmark in 1956, is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.

Our vision is to assist refugees, internally displaced people and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education and integration towards a sustainable future.

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Ansøg inden 1 dag (24.07.2019)

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Udlandet (øvrige)
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