Senior Service Specialist - Grundfos Service & Solutions



What do we offer?
Would you like to manage the service portfolio content within globally prioritized product-lines, whilst at the same time enter a team where you will get to work very independently and take on a SWAT role where deep diving on new tasks and great stakeholder collaboration will lead to great results for our service customers.

You become part of the business development unit within Global Service, where you will join an international and dynamic team spread across 4 different locations. The unit contains experienced service business developers, product managers and technical service specialists. You will be part of the serviceability team in Bjerringbro working together with seven other technical service specialists with different segment/product focus. You will refer to Jacob Naldal, Head of Serviceability, Global Service.

”Our culture is based on technical service expertise, global collaboration, teamwork and a relentless ambition to provide excellent service to our customers. You will work with industry leading technical products amongst like-minded professionals in a strong team and an international environment,” Jacob explains.

What is the job about?
As Senior Service Specialist, you are responsible for developing and managing our service plans across the entire portfolio pump products within your area of responsibility. This entails working closely with the Product management, ensuring that the service offerings and service concepts is an integrated part of the product from the idea phase through product launch to phase-out at the end of the product life cycle.

This role will be a bit different than the other service specialists within the serviceability dep. where the goal in this case, is to create and successfully implement a sweeper position who can deep dive into certain product areas that critically needs attention in order to having service concepts defined. With such a SWAT position you will develop a large touch-base across the organisation, where strong stakeholder collaboration is key.

“We always have the customer in mind when initiating new activities. With your contribution on delivering an optimized service framework within prioritized product lines, we will consequently achieve higher portfolio transparency, tailor fit of service offerings and shorter lead/handling time for our global service customers”

As for domain knowledge, it is a advantage but not a pre requisite to have experience with industrial pumps, motors and controllers – which will be the main focus categories.

What do you need to apply?
You hold a Technical or Engineering degree (Mechanical/Electrical/Hydraulic) and have a technical background with good experience from a similar position, preferably from within the industry. Furthermore, you have a high technical understanding as well as experience working in projects from your work or educational history.

You speak and write English fluently and a flair for effective task handling.

“As a person you thrive in a role where you are able to combine your insight in technical products and services with your passion for delivering value to customers. The most important criteria to posses within this role is a personal drive and the willingness to take action where needed” Jacob finishes.

The role requires approx. 20 - 30 travel days per year.

Additional information:
If you have questions or want to know more about the position, please contact Head of Serviceability, Jacob Naldal on +45 29 47 11 27. If this job sounds appealing to you, please send your resume and cover letter today and as soon as possibleby clicking on “Apply”. We will screen candidates on an ongoing basis and close the recruitment when the right candidate is found.

We look forward to hearing from you.

If you want to dig deeper into the Grundfos universe, please visit our Grundfos YouTube Channel here: or on Facebook:

Notice for candidates from Russia and Central Asia
If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.

Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan

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