Shelter and Infrastructure Manager

Dansk Flygtningehjælp

Udlandet (øvrige)

Shelter and Infrastructure Manager

: Gambella

Reports to
: Area Manager


Start of Contract & Duration
: Upto March 31, 2020

Posting date
: August 13, 2019


The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009. With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, gender based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.


Working under the direct supervision of the Gambella’ Area Manager, the Shelter Manager will be responsible for the overall implementation and strategic direction of the organization's current and future shelter and infrastructure activities in Gambella regional state. The Shelter Manager will be the direct supervisor of program staff in the shelter and infrastructure sector and will regularly collaborate with other program staff to ensure protection concerns are taken into account in all infrastructure activities. Furthermore, the Shelter Manager will be required to provide regular support to project cycle management, proposal development and program strategy, with specific contributions in the area of technical infrastructure knowledge. The Shelter Manager will ensure the successful implementation of all shelter and infrastructure-related activities and will work collaboratively with the Area Manager and Deputy Area Manager to monitor the operating context to ensure DRC's shelter and infrastructure programing is relevant and responsive to priority humanitarian needs.


1. Management:

  • Manage all shelter and infrastructure staff, supporting respectful and positive working relationships, which allow for the effective implementation of all of DRC’s shelter and infrastructure activities. This is to be achieved through leadership, team building, day-to-day support and capacity building.
  • Under guidance of Area Manager, works on the development of shelter and infrastructure related budgets for new projects, detailed tracking of on-going shelter and infrastructure related spending and participates in monthly ‘budget versus actual’ meetings.
  • Undertake daily supervisory, monitoring and support visits to project locations.
  • Identify training and capacity building opportunities for shelter and infrastructure staff and ensure they are well versed in DRC's code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.
  • Collaborating with the Area Manager, Deputy Area Manager and Human Resource department to ensure objectives are set and that evaluations and performance reviews are conducted on a regular basis for all shelter and infrastructure staff.

2. Programming and Technical Support:

  • Manage the Gambella field office’s shelter and infrastructure teams, ensuring all teams are fully compliant with DRC systems and are well organized and maintained. Responsibilities will range from overseeing infrastructure-related needs assessments, site planning and layout sites in coordination with ARRA and UNHCR representatives, ensuring compliance with ARRA and UNHCR shelter strategies and regulations, and developing technical designs and drawings.
  • Collaborate closely with the Area Manager to develop relevant and responsive shelter and infrastructure activities that are highly participatory and not only provide the targeted refugee populations with shelters and facilities, but also engage them actively in learning, capacity building and incentive work opportunities. This will require collaboration with DRC protection staff and a keen interest in learning and integrating protection considerations into all infrastructure activities.
  • In close collaboration with the MEAL Officer, ensures high quality day-to-day technical management and quality assurance of all shelter and infrastructure activities to ensure strict compliance with DRC's and donor policies and procedures, as well as construction rules and regulations as dictated by the Federal Democratic Republic of Ethiopia and ARRA. Key to this responsibility is a commitment to ensuring all infrastructure directly constructed by DRC or contracted by DRC is functional, effective and safe.
  • Collaborate with the logistics and procurement department in developing Bills of Quantity and translating them into comprehensive procurement plans. Upon receipt of goods and services, the Shelter Manager will collaborate with the logistics and procurement teams in the receipt of goods and services and will lead in quality assurance. As part of the procurement process, the Shelter Manager may also be requested by the Area Manager to participate in tendering processes, procurement committee meetings and in the review of bid analyses, as well as working with the logistics and procurement teams to arrange storage and warehousing.
  • Work with both program and support staff to ensure quarterly revision of procurement plans for all shelter and infrastructure activities are developed, if needed, and detailed description of needs are documented and that accurate estimates of procurement timeframes are generated and agreed upon.
  • Collaborate closely with the Gambella-based finance and administration, and logistics and procurement departments to ensure payments are made upon successful receipt of procured items. This will require that all relevant documents are forwarded to respective departments in due time with clear specification, financial codes and appropriate authorization.
  • Become well versed in all applicable local and federal laws and regulations relevant to infrastructure and construction matters, oversees the shelter tender contracts and interact with relevant local authorities accordingly, when tasked by the Area Manager.

3. Finance and Administration:

  • Assists to Area Manager and Deputy Area Manager in follow up and budget spending relevant to all shelter and infrastructure-related activities in Gambella, and contributes to the development of shelter and infrastructure-specific budgets and spending plans.
  • Collaborate regularly with the Gambella finance team to monitor spending and ensure the timely utilization of grants and reports the findings to Area Manager.

4. Human Resources:

  • Manage DRC’s Gambella shelter and infrastructure team and support respectful and positive working relationships which allow for the effective implementation of all shelter and infrastructure activities. This is to be achieved through leadership, team building, day-to-day support, capacity building and strong knowledge of core humanitarian concepts.
  • Supports site-level recruitment processes for the shelter and infrastructure team, and ensures that relevant staffing structures are in place and are reflective of appropriate gender balance.
  • Promote professional development by identifying training and capacity building opportunities and ensure shelter and infrastructure staff are well versed in core concepts, DRC's code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.
  • Collaborate with the Gambella Area Manager to ensure shelter and infrastructure staff have clear objectives, work plans and that performance evaluations are conducted on a regular basis.

5. Logistics and Procurement:

  • Collaborate with the Gambella Area Manager and logistics and procurement teams to develop and maintain shelter and infrastructure-specific procurement plans.
  • Regularly review shelter and infrastructure-related procurement plans with the Gambella Area Manager, and Addis Ababa-based supply chain staff team to adjust spending as required in advance of project closure.

6. Safety and Security:

  • Coordinate with and reports to Gambella Area Manager in ensuring the safety of all shelter and infrastructure staff.

All DRC roles require the post-holder to master DRC’s core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.


  • Bachelor’s degree or higher in engineering, architecture, construction sciences or other relevant field from a recognized institution.
  • Minimum 4 to 5 years of management experience at a mid- to senior-level, preferably experienced within the NGO field.
  • Commitment to learning and implementing organizational policies and procedures.
  • Full proficiency in Microsoft Office, AutoCAD and other relevant engineering design software.
  • Fluent verbal and excellent written English.
  • Excellent verbal and written English.
  • Knowledge of Amharic is a must


Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

We only accept applications sent via our online-application form on under Vacancies.

Please forward the application and CV, in English through the stated website no later than August 27, 2019.

For general information about the Danish Refugee Council, please consult

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.

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Ansøgningsfrist d. 27.08.2019

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