Senior Director Commercial Excellence & Insights



Are you our next Senior Director of Grundfos global Commercial Excellence & Insights team? What do we offer?
We offer a unique opportunity to take lead on ensuring continuous development and implementation of Commercial Excellence in Grundfos´ global sales organization and to develop, lead and manage Grundfos´ journey to become a truly customer centric organization. Our vison is to pioneer solutions to the world’s water and climate challenges and improve quality of life for people.

Grundfos Holding A/S is looking for a Senior Director to head our team of dedicated thought leaders within Commercial Excellence & Insights. You will furthermore be part of our Group Marketing and Sales Development management team as well as a part of our Global Segments, Marketing & Communication leadership team reporting directly to the Group Executive Vice President, CMO, Ulrik Gernow.

What is the job about?
We offer a unique opportunity to join one of Denmark’s most successful companies driven by innovation, sustainability and high ambitions. At Grundfos, we pioneer solutions to the world’s water and climate challenges and improve quality of life for people. Concretely, we develop, produce and sell some of the world’s most efficient and energy saving pumps and water technologies across the world, bringing heat to the homes of 500 million people and bringing water to almost 1 billion across the globe. We help our customers save precious natural resources and reduce climate impact. That among other things calls for a strong global sales team understanding true customer value.

Our ambitions within Commercial Excellence & Insights are very high and the functions leads several critical activities to realize the ambition.

Among those are:

Responsible for driving Grundfos global sales processes (drive, develop and implement improvements for lifting our people competencies, processes, tools & KPIs)

Authority within the areas of:

  • Sales Excellence (External sales processes, sales tools (fx. CRM, MRR), competencies, (External sales)
  • Office Excellence (Internal sales processes, sales tools (fx. SAP, contract center), competencies (internal sales)
  • Pricing Excellence (Pricing processes and governance, tools (fx. SAP, Vendavo)
  • Customer Experience Management (ECSS, Customer Pulse, Personas, Customer journey, tools (fx. Qualtrics)
  • Group Market Data (GMD yearly process, communication and adaptation of numbers (Market share), GMD tool)
  • Customer Master Data (Quality and alignment across key platforms, CMD as a strategic asset)

Expected travel per year - 40-60 days.

What do you need to apply?
As our potential new leader, you will likely have an academical educational background and a solid track record of results behind you. You are outgoing, have solid functional expertise and business understanding with a long record of driving commercial excellence with effective results. Preferably you have been responsible for sales in a bigger context so you understand how to put commercial excellence in the context of the customer to ensure added value for our customers.

You are passionate about leading a great team of thought leaders and have a minimum of 5 years of leadership experience and a proven track record of delivering results through others.

You have an international outlook and you speak and write English fluently. You are ambitious in your intention to add value to our company; realize our vision and you are willing to learn.

Experience from developing, managing and implementing change programmes and initiatives to achieve successful implementations in a Global organization is a must.

You will be based at our HQ in Bjerringbro.

Additional information:
If you have questions or want to know more about the position, please contact Group Executive Vice President of Global Segments, Marketing & Communication (CMO), Ulrik Gernow on +45 20308389.

If this job sounds appealing to you, please send your resume and cover letter today and no later than 8 sep 2019 by clicking on “Apply”.

We look forward to hearing from you.

If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn: or our YouTube channel:

Notice for candidates from Russia and Central Asia
If you are a candidate from any of the below mentioned countries wishing to explore employment opportunities with Grundfos, we would like to firstly thank you for your interest, and urge you to visit the job page of your country to apply for specific positions that interest you, rather than create a talent profile in
our system. This is suggested to ensure full compliance with the data privacy
requirements of your country.

Russia, Belarus, Kazakhstan, Uzbekistan, Turkmenistan, Tajikistan, Afghanistan, Kyrgyzstan

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8850 Bjerringbro
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