Human Resources Officer

Dansk Flygtningehjælp

Udlandet (øvrige)

Human Resources Officer

Erbil, Iraq (Country Officer : with regular travel to field offices)

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.

About the job

To provide Human Resources administrative assistance and support in compliance with DRC's and local guidelines and procedures. Your main duties and responsibilities will be:

General Human Resources

  • Advises and assists management and employees in Human Resources related issues and concerns
  • Reviews Human Resources processes and suggests improvements
  • Implements DRC’s Human Resources systems and procedures for DRC in Iraq as per the Operations Handbook, ensuring adherence to policies, guidelines and donor requirements and local labour
  • Provides HR support to base/area offices as needed
  • Supports on other tasks when required and any other related tasks assigned by the line manager

Compensations & Benefits

  • Manages, updates and processes the staff payrolls in close collaboration with the other departments, and ensures onward submission to finance department
  • Ensures that all relevant deductions are effected on a monthly basis
  • Prepares and submits required reports on a monthly basis for auditing purposes
  • Ensures that records of all Human Resources related information is kept and sent on timely basis to relevant parties


  • Assists in inducting training on Code of Conduct, Confidentiality, Conflict of Interest, etc. as needed
  • Arranges timely induction and orientation sessions and code of Conduct Training for all new national staff according to DRC standards
  • HR Information System/ Employment Documentation
  • Ensures all staff information are entered in DRC Dynamics HR and updated in a timely manager
  • Prepares staff contract and ensures any required documentation for extension of contract, end of contract, exit/ clearance are in place
  • Supports in compiling recruitment documents, posting recruitment advertisements, orientation/induction processes, learning and development, performance management, maintenance of staffing tables and organizational charts and processing of contracts
  • Registers all records of HR related information in Country Office (HR database, leave and documents for personnel files, including interview records) are sent on timely basis by Managers and staff
  • Maintains personnel files in the Country Office, confidential central records of the Field Office processes including grievances and complaints and coordinate their resolution according to DRC’s CoC Reporting Mechanism.

People Planning

  • Assists in people planning activities (e.g. ensure job descriptions are in place for all roles)
  • Provides guidance to hiring managers on job reviews and development of post descriptions


  • Ensures that the performance appraisal process is conducted, and that there are learning and development opportunities available to the employee
  • Assists Country Human Resources Manager in launching and organizing annual Performance Appraisals and collates development plan


  • Assists or drives recruitment processes as needed
  • Validates job offers for successful candidates, reviews and recommends level of remuneration for new hires, coordinates the placement of volunteers in coordination with programme team, and administer their related issues


  • Assists or drives people well-being initiatives
  • Provides administrative support in the staff care sessions as needed

About you

To be successful in this role we expect the following:


  • Minimum 2 years of relevant experience in Human Resources management, administration, change management, and/or organizational development
  • Bachelor’s degree in Business Administration, Human Resources or relevant field
  • Technical skills in managing compensation and benefits.
  • (I)NGO experience is preferred
  • Excellent skill in MS Word, Excel and PowerPoint
  • Experience using an online system for recruitments
  • Advanced English proficiency
  • Fluency in local language

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence:
You focus on reaching results while ensuring an efficient process.

You involve relevant parties and encourage feedback.

Taking the lead:
You take ownership and initiative while aiming for innovation.

You listen and speak effectively and honestly.

Demonstrating integrity:
You act in line with DRC’s vision and values.

We offer

Contract length: 3 Months

Level: H

Designation of Duty Station: Unacccompanied

Start date: 1st October 2019

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates/ Nationals; please refer to under Vacancies. For questions regarding the vacancy please contact

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Interested? Then apply for this position by clicking on the apply button.

Application will be reviewed on a rolling basis

Closing date for applications: 21st septment 2019

If you have questions or are facing problems with the online application process, please visit

For further information about the Danish Refugee Council, please consult our website

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