Salesforce Specialist



Salesforce Specialist

Every month more than 1,5 million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?
Trustpilot is looking for a Specialist who will be part of the Business Systems team. This role will work closely with the Salesforce Administration Team Lead as well as the rest of the Business Operations in Copenhagen.

You will be responsible for internal Salesforce requests across multiple departments and you will manage small to medium change requests or projects to completion.

We expect you to have the ability to understand the systems integrated with and implement solutions that fit in to the system as well as the ability to document end user requirements, communicate those requirements and develop and execute them. You will be interacting with all levels of the organization and must have good written and interpersonal communication skills.

More about your role and responsibilities

  • Manage users, user profiles, roles, permission sets, assignment rules, and license types
  • Identify, diagnose, and resolve technical problems, escalate and track problems appropriately
  • Manage requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows
  • Manage complex user roles, security, profiles, workflow rules, validation rules and custom workflows
  • Create and maintain reports and dashboards
  • Monitor data quality, integrity and user adoption
  • Establish, implement, and administer best practices with regards to system maintenance, security, release management, improvements, data integrity, duplicates, and backups
  • Maintains proper documentation of processes, policies, application configurations and related materials

Your Profile

  • Working experience in a similar Salesforce role for 2 years with at least 18 months of Salesforce Administration experience
  • You are certified Salesforce administrator, with strong project management skills
  • Excellent communication and analytical skills
  • Ability to work independently as well as part of a team. Desire to interact with and help end users
  • Experience with data management, transformation, cleaning, and de-duplication
  • Proficiency in English is a must, other languages are an advantage
  • Experience with Zuora, Demand Tools, CTI applications is a plus

We offer you

  • A key part of an exciting international growth journey
  • Opportunities to learn from the best and develop your career
  • Great colleagues and a social working environment
  • Nice location in central Copenhagen
  • Competitive salary

Interested in learning more about Trustpilot? Check out our website or stop by

The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Salesforce Specialist.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Data & analyse
IT - Software
Økonomi & Forvaltning

Trustpilot A/S - hurtigt overblik

Pilestræde 58
1112 København K
Logo: Trustpilot A/S
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