Product Owner

Hansen Technologies Denmark A/S

Udlandet (øvrige)

Location Ho Chi Minh City, Vietnam
Employment Type Permanent Full time

Hansen Technologies is a global provider of billing solutions to the Utilities, Pay TV and Telecommunications industries. With over 40 years’ experience, software solutions in over 80 countries and 31 offices we are truly a global company. Established in 2018 our Vietnam operations are currently more than 100 people strong and have become an integral part of our capability to deliver industry-leading solutions and outcomes for our customers.

We currently have an exciting opportunity for a Product Owner to join our team in Thao Dien, D2, HCMC.

Duties and Responsibilities

  • Build expertise in Hansen products and the global utilities industry, through e-learning coursework and communicating daily online with our product experts in Australia
  • Support the local development team in Vietnam to understand how the product should function (training, advice, investigation)
  • Maintain a backlog of Agile stories (groomed and estimated) that will be assigned to the Vietnam development team, understand their priorities, update job statuses in the Jira system, and provide progress reports
  • Support the Ahead of the Curve initiative as a product owner
  • Work with Agile delivery teams to prioritize backlog items, take ownership of user story writing, ensure the team understands the backlog, and contribute to team meetings (planning, reviews, etc)
  • Manage the team that reviews and tests software modifications to ensure they meet the original client requirements
  • Manage the process of estimating work effort for new projects and software modifications
  • Identify potential project risks to assist the project manager and other stakeholders

Skills and Qualifications

  • Fluent written and verbal English, with proven ability to write professional English documentation
  • Minimum 2 years of commercial experience as a Product Owner, Business Analyst or Trainer (or appropriate tertiary certifications)
  • Professional communication skills, including familiarity with collaboration tools (e.g. Skype, MS Office (Teams))
  • Ability to work flexible hours, particularly earlier in the day (cross-over with New Zealand / Australia time-zones)
  • Familiarity with the Agile software development methodology
  • Strong analytical skills; ability to understand complex processes with rigorous attention to detail


  • Experience with CRM, CIS or Billing systems
  • Experience in the utilities industry
  • Experience in pre-sales activities (software demo, RFP response, sales collateral) in the IT industry
  • Ability to travel internationally for onsite meetings with clients or other Hansen staff
  • Experience with Atlassian tool-set (Jira software)

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Udlandet (øvrige)
Teknik & Teknologi
Ingen angivet

Hansen Technologies Denmark A/S - hurtigt overblik

Hansen Technologies Denmark A/S
Hansen Technologies Denmark A/S
HansenCX is a leading global provider of customer care, billing software and data management systems.

Nørre Havnegade 43
6400 Svendborg
Logo: Hansen Technologies Denmark A/S
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