Assistant Digital Engagement Officer. Global Refugee Forum. Geneva, Switzerland


Udlandet (øvrige)

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Terms of Reference Assistant Digital Engagement Officer Global Refugee Forum UNHCR, the UN Refugee Agency, is offering a UNOPS contract within the Global Refugee Forum Coordination Team in our Geneva office. The Global Compact on Refugees (GCR), affirmed in December 2018, set out a framework for ensuring more predictable and sustainable burden and responsibility sharing arrangements in the context of large-scale movements of refugees. Key amongst these arrangements is a Global Refugee Forum (GRF), convened every four years with States and other stakeholders. The first Forum will be convened in December 2019, and every two years in between fora, a Senior Officials Meeting is envisioned to take stock of progress and maintain momentum in the implementation of the GCR. UNHCR has formed a GRF Coordination Team to support efforts to maintain oversight of the overall implementation of the GCR and to coordinate the substantive preparations for key events related to the GCR, in close collaboration with the Governance Service. In 2019, the team worked in close consultation with Governance, Bureaux, Divisions, and regional and country offices, and with States and other stakeholders, to develop the concept and process, and substantive contributions for the first GRF. This engagement has resulted in the development of contributions towards the implementation of the GCR that will be announced at the Forum, and has set the stage for a longer-term global advocacy strategy for translating initial contributions into operational practices and expanding upon good practices with a view to developing future contributions. The next step in the implementation of the GCR will be to track progress made in implementation in the areas of following up on contributions and developing new ones with a view to future fora, and implementing mechanisms such as the Asylum Capacity Support Group, the 3-Year Strategy on Resettlement and Complementary Pathways, Support Platforms, the digital platform for the GCR, and indicators for the GCR. This work will be undertaken in the context of the decentralisation/regionalization process and reorganisation of HQ. In light of this, it will also be key to ensure that GCR implementation (and GRF follow-up) are mainstreamed in the new planning and reporting processes that are under development. 1 Title: Assistant Digital Engagement Officer Duty Station: Duration: Geneva, Switzerland up to 30 June 2020 UNOPS, IICA 1 Contract Type: Closing date: Start date: 11 December, 2019 20 January, 2020 Organizational context The GRF Coordination Team will play a role in maintaining a global overview of GCR implementation and GRF follow-up, providing input and advice on GCR implementation with respect to larger change processes, and developing the substantive content of key global events related to the GCR in collaboration with the Governance Service. This work will be undertaken in close consultation with Headquarters Services and Divisions, Regional Bureaux, and Country and Regional Offices, and in collaboration, where appropriate with States and partners engaged in and supporting GCR implementation. Following the request by Member States in 2017 for a single platform to access all key information related to the CRRF, UNHCR facilitated the development of the Digital Portal with the objective to create a global community of practice around comprehensive responses. The portal is designed to be the primary repository of information on the application of comprehensive responses (CRRF) and seeks to foster learning across different contexts. The global compact on refugees envisages that the portal that will be used by governments, private sector and other partners to exchange information, good practices and approaches on comprehensive responses[1]. As such, the portal is an open-source tool designed to support the multi-stakeholder approach of comprehensive responses. 2 The position This role will work under the direct supervision of the Senior Policy Advisor, who will set objectives and monitor progress in line with the work plan for the roll-out of the Digital Platform, including the review and editing of submitted content, the implementation of an engagement strategy with users, and the integration of the Platform within the related work streams of the GRF Coordination Team. Duties and responsibilities The Assistant Digital Engagement Officer will support the roll-out of the Digital Platform for the Global Compact on Refugees through:   Vetting and editing of content submitted for the Platform. Liaising with Country offices, Partners, and UNHCR Staff on content strategy and editorials for portal.   Encouraging active use by colleagues and partners outside HQs. Supporting the development of messaging to ensure Global Refugee Response Good Practice is effectively communicated digitally across social media and traditional digital media outlets.    Supporting the management of the digital community and dialogue. Monitoring digital content, including editorial, photography, and video. Building dialogue and coordinating with partners to identity appropriate resources and Best Practice documentation to publish on portal. 3 Essential minimum qualifications and professional experience required The ideal candidate will have:   Master’s degree in policy and law and/or international relations. Minimum 2 years of professional experience preferably in policy and law, communications, and international relations or related field;     Computer skills (all Microsoft programs including Excel); Past experience in marketing and communications Past experience with the UN and/or with a humanitarian I/NGO is desirable; Fluency in written and oral French, English, and Spanish is preferred. Location The successful candidate will be based with the team in Geneva, Switzerland To apply Interested applicants should submit their letter of motivation, Personal History Form (PHF) to indicating DRS/2019/011 Assistant Digital Engagement Officer in the subject of the email. Personal History Forms are available at PHF Form / Supplementary Sheet. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity. 4

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UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people.

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