DXR/IGT Application Specialist

Philips Danmark

Fuldtidsjob
Udlandet (Norge)
Udlandet (Sverige)

DXR/IGT Application Specialist

Job Title
DXR/IGT Application Specialist

Job Description
In this role, you have the opportunity to

Work as a Clinical Applications Specialist in Image Guided Therapy and Digital X-ray (IGT/DXR) at Philips to provide hands-on clinical training at customer sites and online mainly to nurses, radiographers, physicians and technicians to improve the clinical performance of their systems. You will also actively support our customers and our Sales and Service teams in everything related to these modalities. You will work in Sweden, Norway and Denmark with the majority of your assignments in Denmark. In this role you will have a unique possibility to become a recognized expert and to make an important impact by helping our customers become more successful and knowledgeable. You will work in a dynamic Nordic team of Applications Specialists within IGT/DXR and other modalities and report to the Nordic Head of Clinical Science and Education.

You are responsible for

  • Develop and execute training programs for our clinical IGT/DXR users in Sweden, Denmark and Norway.
  • Customize the systems to the specific wishes of the users, in close contact with project management, account management and the customer, in order to maximize the clinical performance.
  • Deliver demonstrations, presentations, courses, workshops and talks to stimulate sales and improve customer knowledge level.
  • Troubleshoot image quality and other problems related to scan protocols/product use and assisting customers with the use of their Philips products.
  • Escalate possible product issues and feedback to the Customer Service, Sales and Support teams.
  • Collect and evaluate clinical data and images to assist the sales organization in tender processes.
  • Drive the sales of our educational services, upgrades, add-ons, options and other services in collaboration with Sales and Service.
  • Complete required paper work, documentation, and other administrative tasks as required by the legislation and internal processes.
  • Work pro-actively by regularly contacting our users and maintaining an ongoing dialogue.
  • Answer questions and provide input to Sales, Support, Service and the marketing organization.
  • Participate in the development of new functionality, settings and protocols to improved system performance and customer satisfaction.
  • Become a recognized expert in product and clinical knowledge and continuously train yourself and keep up to date with the latest features, solutions and developments within your field.

You are a part of

  • a dynamic team of 25 people spread across Nordics, Copenhagen, Stockholm, Oslo and Helsinki
  • a strong team with an eager to improve and transformational mindset
  • a local organization with a global outlook

To succeed in this role, you should have the following skills and experience

  • A degree in radiography or equivalent clinical degree
  • At least 5 years of clinical IGT/DXR experience
  • Highly proficient with scanning procedures, including use of advanced tools and software
  • Must speak a Scandinavian language fluently and be open to work with people communicating in Swedish, Norwegian and Danish
  • Good communication skills in English
  • Good hardware and software troubleshooting skills
  • Excellent pedagogical and presentation skills
  • Must have a driver’s license and be willing to travel by airplane

In return, we offer you

  • A unique chance for you to become a recognized expert in IGT/DXR and work with the latest and most innovative products and clinical procedures
  • Extensive and continuous training on the latest equipment, tools and innovations within IGT/DXR
  • Excellent networking opportunities and chances to develop your expertise by interacting with customers and experts
  • Competitive salary and benefits

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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