Experienced IT System supporter in R&D IT CS Solutions

Novo Nordisk A/S

Udlandet (øvrige)


Information Technology & Telecom


Måløv, Capital Region of Denmark, DK

Would you like to continue your career within IT systems in a GxP environment and further develop your expertise within this field? Then you might be the new colleague we are looking for in Research and Development IT.

About the department
In our department, R&D IT Clinical Supplies Solutions, we are responsible for operation & maintenance, development and automation for several major IT systems (100-10.000 users) and several minor systems (10-100 users) used within clinical supplies (logistics and production).

We are a dedicated department of IT experts responsible for system management, system development and project management for system upgrades and development – all working together as part of an agile, inspiring and ambitious work environment, where scientific integrity and shared responsibility is key. The department is part of Global IT, Research & Development IT and located in Måløv.

The job
This is a job for a person who is excited to work with technologies and supporting users in using IT in new and innovative ways. You must be able to understand the practical challenges facing our users and helping them using IT the best way.

Your specific role will be focused on driving and maintaining support, act as IT sparring partner for IT and automation initiatives and also various system management tasks. The job will consist of both practical support tasks, where you are involved in practical tasks and also tasks with a more coordinating role.

You will primarily across our systems including on our ERP system (PMX). This includes but is not limited to:

A) Participate in development, configuration and validation of system upgrades
B) Maintain the IT systems and troubleshoot issues including providing on-site support to users
C) For selected systems e.g. PMX you will be in close contact with our external application maintenance provider (based in India) and our operational maintenance supplier (based in DK and China)

You have completed a Master’s degree within natural sciences, engineering or IT and experience from working with system support – preferably in GxP set-up – is an advantage. Alternatively to a Master’s degree, you have proven and extensive experience within GxP systems in the pharma industry. Preferred experience could be as system developer/specialist or supporter.

You view yourself as a service minded person with a strong personal drive. You create trustful relations and keep the overview of your tasks. As you will be responsible for several tasks at the same time, you must be able to work on several work streams simultaneously. Great stakeholder skills are a must, and you are fluent in both Danish and English both in writing and in speech enabling you both to work with our users in Måløv as well as our external suppliers.

We expect you to understand the daily needs of our users and that you are good at focusing on solutions - and determined not to compromise on quality.

Working at Novo Nordisk
At Novo Nordisk, we have been changing diabetes since 1923. If you are ready to strengthen our position as an innovative pioneer and respected industry leader, we encourage you to join us to make the most of your talent.

For further information, please contact Peter Christensen at +45 30792774.

Submit your applications no later than 6 February 2020 and note that relevant candidates will be invited for interview on an ongoing basis before the deadline.

Millions rely on us
To work for Novo Nordisk you will need the skills, dedication and ambition to change lives for the better for millions of patients living with diabetes and other chronical diseases. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development.

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Ansøgningsfrist d. 06.02.2020
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Udlandet (øvrige)
Produktion, Logistik & Transport
Teknik & Teknologi
Forskning & Udvikling
IT - Hardware
IT - Netværk & Telekomm.
IT - Software
Medicinal & Sundhed
Rådgivning & Support

Novo Nordisk A/S - hurtigt overblik

Novo Nordisk A/S
Novo Nordisk A/S
Novo Nordisk is a global healthcare company with more than 90 years of innovation and leadership in diabetes care. This heritage has given us experience and capabilities that also enable us to help people defeat other serious chronic conditions: haemophilia, growth disorders and obesity.

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Logo: Novo Nordisk A/S
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