ERP Supporter

Hempel

Fuldtidsjob
Udlandet (øvrige)

Job profile:

You will be a part of global Digital organization responsible for the support of Hempel’s Microsoft Dynamics 365 ERP around the world. As main supplier of knowledge to the rest of the departments you will keep relations with all many of departments and provide them the information needed to best perform their tasks. You will be at the very centre of information flow of a truly global brand. Hempel Digital is utilising spearhead technology (Aruba network, MS D365, O365, all cloud-based) to enable Hempel to deliver trusted solutions to our customers. Digital team of 150 is lean and efficient; we value speed of execution and constant improvement.

Your job is to bring market-leading knowledge and best practices to our Support effort and inspire us to improve the service we provide.

Key responsibilities:

  • Analyse and resolve 2nd line / complex ERP issues
  • Continuous Service Improvement
  • Build D365 Knowledge Base
  • Provide users with training and experience
  • Nurture, train and evolve the team to improve our support effort
  • Ensure efficient and customer-centric Digital support
  • Become involved in D365 roll-out globally

Qualifications and skills:

Must have:

  • 2-3 years of D365 / AX2012 support experience
  • Business experience in Logistics / Supply Chain / Finance
  • Track record of customer support
  • Very good English skills
  • Strong problem-solving skills
  • Team player is a MUST

Nice to have:

  • Working knowledge of SQL, data mining
  • ITIL certification
  • Ability to work in a fast-paced environme

What we offer:

  • Be a part of a truly awesome team located in Poland, Denmark and China
  • A great working atmosphere with the emphasis on learning and common goal
  • Competitive salary
  • Health care package
  • Training programmes to keep your skills high

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Fuldtidsjob
Udlandet (øvrige)
IT
Marketing & Business
Naturvidenskab
Produktion, Logistik & Transport
Teknik & Teknologi
IT - Software
Internet & Multimedia
Rådgivning & Support
Transport & Logistik



Hempel A/S - hurtigt overblik


Placering
Lundtoftevej 150
2800 Kgs. Lyngby
Logo: Hempel A/S
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https://jobbank.dk/job/1467766/