Protection Officer - Monitoring

Dansk Flygtningehjælp


The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018 and 2019 DRC implemented aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened a main office in Cox’s Bazar, and a support/liaison office in Dhaka.


Overall purpose of the role:

DRC Bangladesh began working in Bangladesh in November 2017, focused on the Rohingya refugee response. The General Protection programme includes case management, protection monitoring, and community-based protection across 12 camps and 4 host community locations. The Protection Monitoring Officer’s primary function is to ensure quality implementation of protection monitoring activities, in synergy with the overall DRC protection programme in Bangladesh. He/She is responsible to conduct focus group discussions with affected communities and to support weekly analysis and reporting on key protection concerns. The Protection Monitoring Officer will receive technical guidance and supervision from the Protection Team Leader, together with the Senior Protection Officer.

The Protection Monitoring Officer is responsible to develop/strengthen relationships with communities, agencies, governance structures, and across DRC’s programme, at the field level, in under guidance from the Protection Team Leader and Senior Protection Officer. The Protection Monitoring Officer is further responsible for ensuring that the work of the team is compliant with donors and internal DRC reporting and accountability policy and procedures.


Project development, implementation and reporting

  • Conduct focus group discussions with community members to identify and analyze protection risks affecting their communities, guided by DRC’s protection monitoring SOPs;
  • Ensure proper documentation, including translation and electronic data entry, for all FGDs conducted;
  • Draft weekly protection monitoring report within areas of responsibility, compiling the information collected by PMOs and PMAs, with analysis on the key protection concerns;
  • Train and support camp-based protection volunteers to identify and assess protection concerns and to mobilize for protection monitoring activities, in collaboration with the SPO;
  • Provide referrals for services to humanitarian or other actors as per the referral pathway or best practices;
  • Ensure proper documentation and secure storage of any protection data collected (hard and soft copies);
  • Work with supervisor to create weekly work-plans and prioritization of tasks, including through weekly protection monitoring meetings;
  • Ensure targets are met under the approved work plans and all trackers are regularly updated, including responsibility for the work of protection monitoring officers and assistants;
  • Prepare all necessary financial and logistical documentation for the team’s work, in line with DRC procedures;
  • Complete weekly reporting on activities, and support drafting of a monthly protection monitoring report;
  • Foster and maintain excellent working relationships with all stakeholders, and participate in daily coordination with humanitarian and all other local and international actors;
  • Liaise closely with protection actors in the field and other humanitarian partners to ensure an understanding of the overall issues and effective collaboration amongst partners; an understanding that shall be used to guide weekly work plans;
  • Work closely with other DRC staff, particularly protection monitoring, CBP, GBV, and CP, to ensure synergy across programmes and to mainstream protection across DRC’s interventions.

Coordination and representation

  • Coordinate and follow up with Protection service providers in the field;
  • Coordinate with site management and other service providers to facilitate referrals in accordance with the referral pathway;
  • Represent DRC in any relevant field based thematic meetings with stakeholders and otherwise as needed;

Support management team to:

  • Follow up all DRC / DDG Procedures for Security, Finance, Logistics, HR and Administration.
  • Uphold DRC’s international code of conduct
  • Any other tasks as may be assigned from time to time.


To be successful in this role we expect you to be flexible and proactive in engaging with existing and potential programming in a changing operational context. The selected candidate will be expected to work at least 90% of the time in the field, directly with communities.

Moreover, we also expect the following Qualifications and Experience:

  • Previous 2 years’ experience working with vulnerable communities or refugees in a similar context.
  • At least one year of experience in protection or human rights work.
  • Experience of working with non-governmental organization, UN, or local organization, preferably in a leadership role.
  • Willingness and ability to work in field environment, including in all weather conditions.
  • Good organizational skills and capacity to work independently and as part of a dynamic team.
  • Good analytical skills.
  • Computer skills (Microsoft Outlook, Excel, Word, Kobo).


  • A University degree in social sciences, development studies, guidance and counselling, law, or relevant fields.


  • Ability to communicate in verbal and written English, including drafting reports in English.
  • Good communication skills in Chittagonian and Rohingya.

All employees are expected to demonstrate DRC’ five core competencies

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.


  • Type of contract: National contract
  • Employment Band: H, Non-Managerial
  • Start date: As soon as possible
  • Duty station: Cox’s Bazar, Bangladesh


    • Applications must be submitted through the mentioned link page by clicking on Apply Button.
    • All applicants must send a cover letter and an updated CV (no longer than four pages) in English.
    • Mentioning three referees' details with CV, preferably present or past employer (If Experienced).
    Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

    DRC will commit to reach candidates from a variety of backgrounds, i.e. gender, disability, ethnicity etc, thereby ensuring an equal opportunities process.

    Closing date for applications: February 19, 2020

    If you have questions or are facing problems with the online application process, please contact Due to the urgency of the position, DRC will review the applications on rolling basis.

    For further information about the Danish Refugee Council, please consult our website:

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