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IT Security Analyst

Hansen Technologies

Location Ho Chi Minh City, Vietnam
Employment Type Permanent Full time

Our Company

With over 40 years of experience, Hansen Technologies is a leading global provider of customers of customer care, billing software and data management systems across 80 different countries with specialisations in the utilities and telecommunications industries. We are successful because at Hansen, our people focus on our customers. On solving problems. On transforming customer experiences, because CX is in our DNA. With 1500 people across 31 offices globally, our people bring a deep expertise, that drives innovation and ideas to ensure we deliver exceptional products and services.

This Security Analyst role will be working with our IT Services Team in District 2, Ho Chi Minh City.

The Role

Reporting to the Global IT Security and Operations Manager based in Australia, the successful applicant will be an integral part of our IT Services Team responsible for monitoring of Hansen’s computer networks for security issues, installing security software, and documenting any security issues or breaches found. This will be achieved through effective planning and implementation of security measures to protect Hansen’s security function as set out by the IT Services Leadership team and the CISO.

What you will be doing
This role will see you take on a range of tasks including:

  • Monitor Networks and Firewalls - conduct periodic networks monitoring and intrusion detection analysis to determine if there have been any attacks on the network or systems; Analyse network traffic to identify anomalies and test the information security controls for weaknesses; Periodic Firewall Rules review.
  • Manage Hansen IT Service Management queue for Global Security – Service requests, Incidents and Change management; Security Incident Management - If malicious activity has been detected in the system, take mitigating actions to contain the activity and minimize damage. They may also facilitate forensics analysis to determine the source of the threat.
  • Design and Implement Safeguards - design and implement new safeguards to protect the Hansen environment. Establish plans and protocols to protect digital files and information systems against unauthorized access, modification and/or destruction.
  • Research Emerging Threats the latest IT security trends - stay on top of emerging threats and vulnerabilities in IT security. Conduct research, and attend conferences, professional association meetings and technical symposia to gain awareness of the latest information security technological developments.
  • Perform vulnerability testing remediation, risk analysis and security assessments. Execute ongoing continual security improvements program identifying key areas of security concern across all Hansen environment and provide guidance and objective setting for teams to remediation.
  • Daily management tasks of reviewing performance and tweaks for Security Monitoring, Web filtering, Data Loss Prevention, Endpoint protection, Multifactor Authentication, Email filtering.

About you

You are well known for your professional experience in developing and implementing new security systems, security programs, protocols and maintenance of existing systems.

You are trusted source of knowledge of data communication, networks and security solutions. Your strengths are including data loss prevention, Multi Authentication, intrusion detection and prevention, network security monitoring and vulnerability management.

You are a tech savvy and sensitive to current threats and trends in IT security and good at time management and planning which make you actively manage your work.

Having strong written and oral communication skills, you are first contact point for communicating technical information to non-technical audience.

You may have cross knowledge understanding of systems, network and application over a diverse system environment; qualifications in ITIL/CISM/CISSP/CSSLP, ISO27001, SOC2 Type 2, GDPR and NIST aware.


  • Competitive Salary
  • Great, inclusive team environment
  • 15 days annual leave per year after 1 year of service
  • 12 days paid sick leave
  • Premium Healthcare for you and your family
  • Free snacks, drinks and lunch
  • New modern offices with an outdoor café and recreation areas
  • Company sponsored trips and events

Sound Good? Then don’t hesitate to apply

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Udlandet (øvrige)
Teknik & Teknologi
Data & analyse
IT - Hardware
IT - Netværk & Telekomm.
IT - Software
Ledelse & Planlægning
Rådgivning & Support
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Hansen Technologies - hurtigt overblik

Hansen Technologies
Hansen Technologies
HansenCX is a leading global provider of customer care, billing software and data management systems.

Nørre Havnegade 43
6400 Svendborg
Logo: Hansen Technologies
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