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Field Service Engineer Patient Monitoring

Philips Danmark A/S



Job Description
Field Service Engineer – Monitoring and Analytics & Therapeutic Care

In this role, you have the opportunity to

work with Philips patient monitoring solutions (MA&TC) and be part of a top team delivering high quality services and technical solutions for Danish health care professionals.

You are responsible for

  • Serves as the technical resource for implementing new releases at existing customer sites or implementing less complex systems at new customers.
  • Prepares site assessments.
  • Provides technical review of system configurations to ensure viability of system performance.
  • Prepares as-built drawings to document work completed during project or particular job.
  • Resolves standard customer issues requiring independent judgment based on IT knowledge and skills.
  • Provides remote and on-site technical support to installed customer base.
  • Instruct customers in the operation and maintenance of the Philips solution.
  • Performs regular maintenance, completes required technical modifications, and conducts troubleshooting and repair to remedy issues.
  • Sales support activities, designing the most suitable solutions for our customers
  • Acting as a specialist and be actively part of tender processes.
  • Ensuring high quality by following good documentation practices and quality processes.
  • Participating to technical negotiations and solution presentations with customer IT and Biomedical departments.

You are part of

the Philips Customer Service organization in Denmark and belong to the Monitoring Analytics &Therapeutic Care support team.

As a Field Service Engineer MATC, you will work mainly towards our Danish hospitals and our customers are located all over Denmark with focus in Region Hovedstaden and Region Sjælland. You will be part of our strong Service Engineer Team with 25's colleagues. You preferable are located near our office in Copenhagen.

To succeed in this role, you should have the following skills and experience

  • Bachelor degree or equal to, preferably from IT or Electronics technology.
  • Previous experience as technical specialist or similar positions.
  • Previous working experience with medical devices and understand the special character working in the hospitals is preferable.
  • Knowledge on networking (CCNA, CCNP, CWNA, CWTS or equivalent) and IT infrastructures (VMWare, Hyper V, SQL Server)
  • Fluency in Danish and English.
  • You are customer oriented and stress-resistant and have a great interest in technology and the new IT development in medical technology systems. You should also be independent and responsible. A good ability to meet customers is another important feature and you can work with others. You will be comfortable in an environment where many things happen at the same time and a lot of work is done at the customer's premises in the hospital environment.

Our Offer
We offer a very versatile position and possibility to work with rapidly developing area of healthcare in combination with IT. There will be a highly professional team to work with and great possibilities to further develop yourself.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

#LI-EU #LI-Remote

Contact
If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it.
If you have any other questions regarding the recruitment process please refer to our FAQs. In case of technical difficulties with the website, please send an email to careersite@philips.com.
(Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)

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Philips Danmark A/S
Philips Danmark A/S
Royal Philips, Holland, er en førende virksomhed indenfor sundhedsteknologi, der fokusere på at forbedre folks helbred samt muliggøre bedre resultater i hele sundhedsspektret fra sund levevis og forebyggelse til diagnoser, behandling og pleje i hjemmet.

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Frederikskaj 6
1780 København V
Logo: Philips Danmark A/S
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