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Support Service Team Leader

Dansk Flygtningehjælp



Employment category: G- Manager

Reporting to
: Head of Support Services

Technical Report to: Head of Support Services

Subordinates:
HR/Admin Officer. Supply Chain Officer. Driver. Cleaner.

Overall purpose of the role
:

Ensure full compliance with DRC’s operations handbook on finance, administration, HR and supply chain activities. Oversea the Admin/HR and Supply Chain Staff at the DRC Libya Coordination Office in Tunis. Ensure effective budgetary control, and adherence to DRC and donor policies and procedures. This role has a base focus and ensures compliance to DRC procedures and guidelines at base level. The role contributes to the development of base strategies, which are translated into action plans and day-to-day tasks.

Responsibilities:

  • Line manage Supply Chain, Administrative and HR staff, drivers, cleaners etc.

Languages:
(indicate fluency level)

  • Fluency in written and spoken English;

Experience:
(include years of experience)

  • At least 2-3 years professional work experience in humanitarian organisations
  • Experience with procurement procedures of INGO’s
  • Knowledge of major donor compliance requirements.
  • Knowledge of the local context
  • Experience with portfolio management and inter-departmental coordination
  • Experience in Finance & Human resource and logistics

Education/qualifications
:

  • Strong Finance & budget management skills;
  • Attention to detail
  • University degree in relevant subject area;
  • Excellent writing and communication skills;
  • Strong interpersonal skills and demonstrated ability to establish effective working relations with national staff and other stakeholders;
  • Ability to work in a deadline driven environment and undertake a proactive approach;

Key stakeholders:
(internal and external)

  • Program: DRC & DDG HoPs, Coordinators, project managers
  • Support function: HOSS (finance, HR, SC and administration)
  • Safety
  • Suppliers
  • Expat Staff

Key Deliverables:
(in bullet points)

  • Update and periodic submission of relevant DRC Trackers (Contract, Procurement, Visas etc)
  • Update and physical verification Asset Registration Lists
  • Monthly Reports to HOSS
  • Settle Cash Advances and Low Value Procurements

• Implements the manager’s decisions through the work of subordinate employees, often playing a role in deciding how to do it; and how to achieve the objective set by the manager.

• Does not have direct line management responsibility for staff, but may contribute to recruitment and/or performance appraisal of members of the team

• Coordinates the daily activities of small teams, often comprised of subordinates and/or employees carrying out similar tasks

Supervisor responsibilities:

• Hiring and termination of employees and conducting performance appraisals (closely overseen by the next-level manager)

• Accountable for ensuring that agreed work plans and tasks set by the next-level up Manager are implemented on time

• Accountable for people management of employees, usually working in the same area of work

As Team Leader the post-holder is responsible for the following:

• Act as DRC Code of Conduct focal point, including training and implementation

• Oversee HR procedures based on the global people policy, including recruitment, development, performance, contracts, well-being and people planning.

• Contribute to overseeing staff training and promotion

• Responsible for training and provision of support to program staff in understanding financial obligations and minimum requirements

• Arrange travel itinerary for visiting / departing expat staff including tickets, visas, accommodation and pick-up / drop offs.

• Ensure full implementation and adherence to all DRC internal policies and procedures as well as local law regulations

• Prepare relevant inputs to programme and support budgets in collaboration with relevant program managers

• Oversee efficient Human Resource management of both DRC contracted employees and incentive-based workers

• Ensure that thorough and effective budgetary control is in place, and ensure accountability and donor compliance in all financial documentation

• Oversee office and guesthouse maintenance and related contracts / services such as electricity, water, internet and telephone.

Application deadline:
12 Jul 2020

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Ansøgningsfrist d. 12.07.2020
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