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Equipment Software Technician

Thales Communications & Security

Job ID: R0097817 Location: Søborg, Capital Region, Denmark
Full time, Regular Employment Location: Søborg, Denmark

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Thales has been involved in Danish projects since 1973, and now due to the significance of the Group’s activities and the market outlooks in the country, Thales has since established a formal regional office in Copenhagen in January 2015. Thales has delivered the Danish Travelcard system and is in charge of its operation and maintenance for the next 10 years. Moreover, it is Thales’ hope to further enhance the system with the latest technologies, like mobile phone and account-based functionalities.

Equipment Software Technician
Do you want to work with something a little bit different, combining customized hardware and software? Do you like being part of an informal organization working with a unique technical platform? If yes, please keep on reading!

We are looking for a technician who will join our Equipment Software Team (EQS) located in Søborg, Denmark. The EQS team is responsible for our decentralized equipment, seen from both software and hardware perspective.

Your future work activities

  • Conduct technical investigations into both equipment and software anomalies on test environments and production, liaising with software developers when required.
  • Planning and deploying software releases on Rejsekort equipment in test and production platforms (equipment in busses and on train stations
  • Test and verification of software releases and Post Installs
  • Act as technical support for the field technicians and SPOC on Equipment Software related issues (3rd level support)
  • Operation of our Enterprise Mobility Management (EMM) tool
  • Technical support for the equipment on test platforms during the test (acceptance test) conducted by the customer
  • Documentation in terms of guides and check lists for our technicians and customers.

Your behavioural competencies

  • Managing self: working well autonomously; taking on activities and tasks, using time efficiently and effectively;
  • Solving problems: identifying, defining and assessing problems, taking action to address them recognizing what is essential; and being able to see the whole picture;
  • Achieving results: having a structured and organized approach towards work; being able to set priorities and plan tasks with results in mind;
  • Working in teams: building and maintaining constructive and effective work relationships;
  • Demonstrating flexibility: demonstrating openness to new ideas and situations demonstrating a willingness to accept changing circumstances; supporting initiatives for change.

Language skills

  • Spoken and written English is a must, spoken and written Danish is seen as an advantage.

Experience and education

  • You might have a technical education as an engineer or technician
  • You have preferably some years of demonstrated experience in a similar role.
  • You might have experience with operating customized hardware and software
  • You might have experience with Windows CE & Linux
  • You might have experience with WIFI and LAN

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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IT - Hardware
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Thales Communications & Security - hurtigt overblik

Telefonvej 8D
2860 Søborg
Logo: Thales Communications & Security
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