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eCommerce Operations Specialist, UK & Ireland

Vivino



We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behaviour, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast paced and growing team.

This unique position will allow you to work in London, with a team of 3, reporting to the e-Commerce Operations Manager, Europe. We’re looking for an experienced eCommerce Operations specialist who can help us with the day-to-day of selling wine to our users in the UK and Ireland. The right candidate for this role is able to clearly communicate with many different parties, including Wine Merchants, Fulfilment Centers, Carriers, as well as collaborate cross-functionally with our Customer Service, Engineering and Marketing teams.

You will have some experience working in a fast-paced multi-cultural eCommerce environment.

RESPONSIBILITIES

  • Contribute to the success of Vivino’s eCommerce activities in the UK and Ireland, in close collaboration with our Country Manager, e-Commerce Operations Manager and Merchant Success Manager
  • Act as the local e-Commerce expert and execute best practices that will make Vivino the world’s largest wine marketplace
  • Contribute to our local marketing activities (emailings, paid marketing) and integrated campaigns
  • Supervise content creation for our wine pages, emails, promotions, support funnel and UX
  • Support the Country Manager in sourcing the best wines for the best price, researching opportunities, critics and ratings
  • Support the Merchant Success Manager in running merchant promotions
  • Support our Operations Manager in running the daily operations and work closely with internal stakeholders to optimise the customer experience

You will report to the e-Commerce Operations Manager, Europe.

REQUIREMENTS

  • Minimum of 2 years work experience in an eCommerce Operations or Marketing role
  • Good wine knowledge with great research skills
  • Excellent written and verbal communication skills
  • Accurate with a keen eye for detail
  • Well-organised, problem solver
  • Fast learner and quick mover

ABOUT VIVINO
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalised wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.

We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in: Germany, the UK, Netherlands, Italy, Spain, France, Ireland and Hong Kong.

Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.

VIVINO'S FIVE CORE VALUES ARE:

  • Always Strive for Better
  • Work Together
  • Earn and Offer Trust
  • Be Approachable
  • Lead with Data

COMMITMENT TO DIVERSITY AND INCLUSION
Vivino is an equal opportunity employer (EEO) and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by applicable federal, state, or local law.

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Vivino - hurtigt overblik


Vivino
Vivino
Vivino er verdens mest populære vinfællesskab og mest downloadede app. Vivinos 32 millioner af brugere bidrager med vurderinger af millioner af vine fra hele verden og kollektivt udgør denne database verdens største vinbibliotek.

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Njalsgade 21G
2300 København S
Logo: Vivino
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