Få opslag som dette inden alle andre

Customer Care Agent DK

HelloFresh Nordics



Copenhagen
HelloFresh: Join one of the World’s fastest growing startups
At HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energised home cooks across the globe every week.

We offer our meal kit boxes full of exciting recipes and thoughtfully sourced, fresh ingredients in more than 13 countries, operating from offices in Berlin, New York City, Sydney, Toronto, London, Amsterdam and Copenhagen. Our more than 5,000 employees are the heart and soul of our highly international, fast-paced, and dynamic environment where innovation and smart, fast action is encouraged.

We want you to join us and help take HelloFresh to the next level - as a company in its growth phase this is a great time to join. Career and development opportunities are endless. We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

About the job
Our Customer Care Agent DK are responsible for delivering a high level of courteous and efficient customer service in response to customer enquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be reporting to the Community Manager of HelloFresh Nordics.

  • Being the first point of contact for our customers.
  • Providing general support and building engaging relationships on each and every customer call or interaction.
  • Actively offer all HelloFresh products and benefits to our customers on all interactions in line with current demands.
  • Investigating and resolving customer complaints and feedback.
  • Work towards the Customer Care team KPI’s and targets set by the management team.
  • Report and document any kinds of issues to the responsible departments.
  • Actively suggest ways to improve internal procedures and processes.
  • Run internal projects
  • Make every effort to support and positively reflect the HelloFresh brand to others
  • Being an expert regarding company policies, tools and systems

What we offer

  • The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
  • Direct, high impact on our future operations setup from day one
  • A vibrant, international environment
  • A guaranteed steep learning curve & boost for your career
  • Competitive compensation

Are you up for a challenge?
Please submit your complete application below including your earliest starting date.

Are you up for a challenge?
Learn more about HelloFresh

Opslaget er indhentet automatisk fra virksomhedens jobsider og vises derfor kun som uddrag. Log ind for at se det fulde opslag eller gå videre til opslaget her:

læs opslaget hos HelloFresh Nordics



gem
husk frist
print
send til mig
Ansøgningsfrist: snarest muligt
Geografiske områder


Angiv venligst i din ansøgning, at du har set opslaget i Akademikernes Jobbank

Ansøg
Opslagstype
Fuldtidsjob
Geografi
Storkøbenhavn
Udlandet (øvrige)
Uddannelse
Ingen angivet
Arbejdsområde
Rådgivning & Support
Få opslag som dette inden alle andre

HelloFresh Nordics - hurtigt overblik


Placering
Fruebjergvej 3
2100 København Ø
Logo: HelloFresh Nordics
Efterspørgsel efter nye talenter

Hvilke jobtyper og arbejdsområder udbyder vi normalt og hvor mange nye talenter søger vi efter?


Webside

Få mere info omkring vores virksomhed på vores egne websider:

https://www.hellofresh.com/


HelloFresh Nordics i Google

Er der andre informationer om os, som du burde vide? Se, hvad en Google-søgning siger.




https://jobbank.dk/job/1540069/
Karriereprofil i Jobbanken
Opret karriereprofil: Automatiser din jobsøgning med jobagenter, få adgang til nyeste job før andre og bliv synlig for arbejdsgivere med en talentprofil.
nej tak, tag mig til jobopslaget
nej tak, vis ansøgningsinfo