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Protection Social Worker

Dansk Flygtningehjælp


The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.


The Danish Refugee Council initiated its activities in the island of Lesvos in November 2015 due to the unprecedented influx of asylum seekers. Following new political developments and displacement dynamics in early 2016, DRC expanded its activities to the mainland to support the people living in several sites across the country. With offices in Athens, Larissa and Thessaloniki, it currently implements a wide range of activities, including Site Management Support, legal assistance, identification of individual needs and protection of highly vulnerable persons, access to services within and outside the hosting sites through cultural mediation, and non-formal education. DRC works closely with the refugee communities, the Greek authorities and other humanitarian actors to ensure a protective environment for refugees and asylum seekers in Greece.


Under supervision of the Protection Team Leader (PTL), and in close coordination with the Protection Officer (PO) and Assistants as well as other protection colleagues, DRC field units, beneficiaries and other relevant actors in Attica, the Social Worker will be 100% field-based and will support the implementation of DRC’s protection objectives and activities.

3. Duties and Responsibilities

Responsibilities will include, but not necessarily be limited, to the following:

Protection Analysis and Response

  • Oversee and support the process of conducting vulnerability assessments by the Protection Monitoring Team, to identify social, legal, psychosocial, socio-economic and administrative needs of Persons of Concern (PoC). Support monitoring of protection cases and close follow-up with cases of high risk in cooperation with medical, PSS, CP, SGBV and other actors.

Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline.

on 13th of August 2020
. Applications submitted after this date will not be considered.

Applications close

process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and/or a residency permit in Greece.

DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. DRC encourages all applicants to apply and does not practice any discrimination in any recruitment

Are you interested? Then apply for this position online: www.drc.dk/about-drc/vacancies/current-vacancies. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

7. Application Process

Terms & Conditions

  • The contract will be under the Greek Labor Law (this is a national position)
  • All allowances will be provided to the employees (Christmas, Easter, Vacation bonus)
  • DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
  • The position will be based in the broader area of Thessaloniki (North Greece) and national terms and conditions apply


o Demonstrating Integrity

o Communication

o Taking the lead

o Collaboration

o Striving for excellence

Core Competencies of DRC:

5. Required Skills and Qualities

4.Required Qualifications

  • Academic qualification in social work and relevant working license (or related field with proven working expertise in case management).
  • At least 2 years working experience as a social worker/case worker for particularly vulnerable individuals residing in formal and informal settings (including open accommodation sites).
  • At least 3 years professional experience in social work.
  • Excellent knowledge of the social benefits and supporting services available for third country nationals and under-privileged groups
  • Experience of community-based or community mobilization work in a humanitarian context is highly regarded.
  • Strong team spirit and ability to work both on own initiative and as a part of a multi-cultural and multi-disciplinary team
  • Strong computer skills. Working knowledge of Greek and English is required. Additional language skills (e.g. French, Arabic, Farsi or Kurdish languages) are a distinct advantage.
  • Working knowledge of Greek and English is required. Additional language skills (e.g. French, Arabic, Farsi or Kurdish languages) are a distinct advantage.

• In collaboration with the Protection Team Leader and Protection Manager and other colleagues, contribute to the development and design of DRC’s protection program and activities, as well as in the identification of specialized training needs for the Protection Monitoring Team.

Program Development

• Ensure files and Means of Verification (MoVs) are maintained to agreed standards to ensure donor compliance and accountability.

• Ensure the application and compliance with information management systems in place in the area of deployment.

Information Management

• Provide input for the review of DRC SOPs and other work processes and identify gaps and challenges and make recommendations for improvements.

• In coordination with the Protection Officer, support in and undertake program monitoring and evaluation activities, including regular activity monitoring, documentation of case studies, best practices and lessons learned, as agreed with line manager.

• Ensure submission of timely reporting, monitoring and evaluation tasks as per agreed standards.

• Represent DRC’s protection team at site-level and external meetings when necessary and as requested.

• Support the Protection Officer to ensure service mapping and effective referral pathways are kept up to date.

• Assist in developing and maintaining effective working relationships with external stakeholders, including government authorities, UNHCR, EODY/KEELPNO, other organizations and service providers (including service referral focal points), and other relevant stakeholders, as well as persons of concern in the area of deployment.

Coordination and Representation

• In coordination with the Protection Officer and the protection monitoring team, identify, advocate for and support opportunities to mainstream protection considerations into DRC or other programs.

• Undertake planning and provide feedback to the Protection Team Leader on procurement and logistics needs, or any issues relating to staffing.

• Ensure preparation of required project and work plans, in coordination with the supervisor.

• Ensure agreed protection activities are delivered on time and to agreed standards.

• Maintain an oversight of services provided and available to persons of concern with whom the protection team is working in the area of deployment; identify and track availability of new services or changes to services outside the site.

• Contribute to a strong protection analysis of issues and trends for programme, advocacy and management purposes.

• Offer specialised technical support for the protection monitoring team in the implementation of agreed protection activities.

• Draft social history reports for legal aid cases, as well as other cases of vulnerable PoC in need of supporting documentation to facilitate referrals and tailored support provision.

• Provide referral/support to specialized DRC and external services (including but not limited to legal services, social benefits, employability support, NFIs, accommodation, medical/mental health care, etc) and follow-up to confirm effective service provision.

Application deadline:
13 Aug 2020

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