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QA Director

SYBO Games

QA Director

We're SYBO, makers of the most downloaded mobile game in the world, Subway Surfers, with over 2 billion installs - that's a big chunk of the world's population!

Loveable characters, vibrant environments and finely-tuned gameplay that makes you want to give it just one more go - that's what we're about! We live to bring these imaginative worlds to life, by crafting games and experiences that people love to play and engage with, and to do so, we need you!

We are looking for a very talented person who is passionate about driving software and game quality by providing strategic and operational leadership for the QA department at SYBO.

The person in this role will manage a team of direct-report responsible for Functional Testing, Test Automation, Performance Engineering, Integrated Testing, Test Environments and Release Management practices. You will manage the execution of Roadmaps and will drive ongoing improvements to the QA practice, instilling a culture of continuous improvement within the QA team.

The role requires a technology-minded and people-oriented person, familiar with creating and managing budgets and staffing for complex projects. You will lead and mentor a diverse team and develop innovative approaches, techniques, and solutions to help the organization deliver quality software and game solutions with speed. You will also work closely and collaborate with Application Development Leaders, Project Managers, Product Managers, and Game directors to ensure smooth integration of all QA efforts at its best.


  • Oversee QA for all active projects and live services at SYBO.
  • Shape the future vision of SYBO’s QA efforts - Provide direct oversight, leadership and motivation for the Quality Assurance team.
  • Drives all activities associated with the planning and development of the QA department.
  • Guide and develop changes and best practices to accomplish all QA operational and strategic goals.
  • Identify opportunities for improving best practices, tools and analytics in QA across SYBO.
  • Leads risk assessment activities to proactively identify potential risks associated with quality and QA process.
  • Responsible to implement vendor audit plans and schedules for QA across SYBO.
  • Interfaces with Business Development and Legal to provide Quality Assurance input and compliance.
  • Engage in the development and assessment of metrics and dashboards to facilitate the analysis of quality trends to ensure key targets are reached
  • Define and drive the strategic roadmap for the Quality Assurance function to ensure the highest standards of performance from all QA technology solutions
  • Establish key performance indicators (KPIs) to monitor, measure, and report on software quality and delivery performance. Utilize KPI performance to identify opportunities for improvement
  • Provide staff training as necessary to ensure adoption and effective use of the new ways of working.
  • Work closely with other departments to ensure that all phases of the software development life cycle are meeting or exceeding the requirements and quality standards.
  • Perform appraisals of QA staff and set performance standards that are clearly understood. Hire and train new QA members ensuring that they understand their roles and are in alignment with the company objectives - Develops and mentors staff to build a culture of excellence in the QA team.


  • 8+ years of QA Management/Director - Demonstrated experience leading and successfully delivering on high-profile quality initiatives with senior executive leadership visibility.
  • Practical experience managing large scale vendor
  • Strong negotiation and influencing skills; demonstrated ability to work constructively and effectively at all levels across functions as well as with external customers
  • Superb and polished ability to consistently present information in a clear, compelling, and understandable format, tailoring presentations to the context and audience.
  • Demonstrable experience and ability to utilize analytics to make data-driven decisions and assess impact of interventions

At SYBO we build brands worthy of devotion - we are the sum of all our parts and our staff are the beating heart of everything we make and do.

Our core values are: We believe in Solid Products, we work in a Synced Community, we make our Performance Matter, we are Passionate Colleagues and we do Daily High Fives!

What we can brag about:

  • The best office location in Copenhagen
  • A chance to do the work of your life
  • An informal and creative culture where everybody is heard

We also have...

  • Health insurance for every employee
  • A pension plan
  • Healthy lunch buffet
  • Currently 22 nationalities
  • And a lot of fun - also when working

We can't wait to hear from you!

Apply for this job


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SYBO Games - hurtigt overblik

Jorcks Passage 1A, 4.
1162 København K
Logo: SYBO Games
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