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Programme Manager - Urban

Dansk Flygtningehjælp

About DRC
DRC began operating in Kenya in 2005 with assistance to refugees and displacement-affected communities via implementation of protection and livelihoods activities. DRC works in Dadaab and Kakuma refugee camps, as well as in Nairobi to assist urban-based refugees, and in Mandera County implementing a cross-border resilience programme. In Kakuma, DRC’s programme supports refugee youth and adolescents with life skills, resilience, training and scholarships alongside livelihood and vocational skills development. DRC is an implementing partner of UNHCR and is implementing protection related activities in Kalobeyei camp – which is a new camp opened near the Kakuma refugee camp.

Overall purpose of the role:
The Program Manager will be responsible for the overall programme cycle management and coordination of the DRC urban program implementation planning, effective and timely implementation of activities and efficient budget use. S/he will be responsible in preparing/ writing quality reports, review and revision of programme documents and organizing different meetings with various relevant internal and external bodies for the overall effectiveness of the programmes. S/he will be in charge of all urban Staff and Knowledge Management.

Duties & Responsibilities:

Programme Management

  • Collaborate and coordinate with team leaders to ensure high quality day-to-day technical management of activities, meeting of project targets and deliverables, with strict adherence to international humanitarian principles, DRC core values and code of conduct, technical standards and best practices of DRC’s other programming.
  • Monitor project implementation, budget spending and progress through communication with the finance officer and the sector Leads.
  • Ensure project management tools, including detailed implementation plan and performance monitoring tracker are in place, followed and updated.
  • Provide guidance and oversight on the budget management in all aspects of project implementation, scale up, and scale-down, in accordance with the donor-approved grant agreements.
  • Convene quarterly project meetings as well as CO level to discuss relevant programme and financial issues and progresses.
  • Ensure programme quality and consistency and harmonization in implementation of protection, livelihoods and training interventions
  • Develop and maintain cordial working relationships with key stakeholders, including National and County government line ministries, UN agencies, INGOs, Private Partners, community and other stakeholders. In line with this, represent DRC by actively participating in coordination meetings, working groups and any other meetings as requested by other stakeholders

Reporting, Grants and MEAL

  • Ensure regular reporting for both internal and donor purposes are completed to a high standard and in a timely manner. This will include providing periodic donor reports and internal spontaneous reports for various purposes.
  • Ensure quality monitoring and evaluation of projects and interventions, accountability mechanisms are in place and learning takes place regularly and feeds into the programme cycle management.
  • Work with relevant MEAL staff to coordinate and roll out the Urban area MEAL system, including assessments and ensuring adequate monitoring, evaluation, documentation and reporting of activities against all indicators. Ensure that MEAL system is applied across the project locations.
  • Ensure project plans for accountability to affected communities are implemented throughout the project period
  • Ensure project plans for communication and visibility are implemented as per the donor’s rules and regulation
  • Ensure beneficiaries’ feedback and complaints are respectfully collected and responses are provided as per DRC’s framework for beneficiaries’ feedback and complaints collection and response mechanisms.

Programme development

  • Contribute to the strategic direction of DRC Kenya programming through active and ongoing participation in and contribution to strategic planning meetings and development of strategic documents.
  • In collaboration with the Head of Programme, contribute to the sustainable management of programme growth and development, ensuring that existing capacities are considered for future strategic growth.
  • Support programme team/SMT to identify and track fundraising priorities and create proactive engagement strategies
  • Coordinate proposal development processes across functional teams and with external partners
  • Support DRC’s programme development, including prospect research, proposal coordination and writing, and quality assurance of proposals.

Experience and technical competencies:

  • Minimum of 5 years of field level experience in managing high budget project/programs in an international NGO, UN agency or other relevant agency
  • Technical experience in Livelihoods programming preferred and experience with protection an added advantage.
  • Strong project management skills, with experience managing multiple location, high budget projects/program.
  • Experience working in displacement responses in multi-sectoral interventions.
  • Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
  • Robust analytical and strategic planning skills
  • A demonstrated ability to build and maintain relationships with host governments, donors, partners, local organizations, and other stakeholders
  • High-level communication and interpersonal skills

About you:
In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence
    : You focus on reaching results while ensuring an efficient process.
  • Collaborating
    : You involve relevant parties and encourage feedback.
  • Taking the lead
    : You take ownership and initiative while aiming for innovation.
  • Communicating
    : You listen and speak effectively and honestly.
  • Demonstrating integrit
    y: You act in line with our vision and values.


  • Master’s degree in development studies, Food Security, social work and social sciences or other relevant field from a recognized institution


  • Fluency in written and spoken English and Kiswahili

Key stakeholders:

  • National and County government line ministries, UN agencies, INGOs, Private Partners, Urban refugee community.Groups


  • Contract:
    One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment.
  • Availability:
    October 2020
  • Duty station
    : This is a National position that is based in DRC Urban outreach office – Eastleigh, Nairobi

Application and CV
: Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. DRC only accepts applications sent via our online-application form on www.drc.ngo under Vacancies. Please remember to upload both a letter of application and your CV and do not attach any written recommendations. Please submit your application and CV in English no later than

29 September, 2020

Gender Equality
: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities
: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics. DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms. If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

Application deadline:
29 Sep 2020

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