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Field Service Engineer (m/f/d)

LM Wind Power

Virksom - a-kasse og faglig organisation for selvstændige


Job Description Summary
Install, commission and maintain GE M&D products and ensure quality service/support to customers on customers' site. Operational/technical tasks typically subject to instructions and work routines.

Job Description
Roles and Responsibilities

  • As an M&D Field Service Engineer, you will install, maintain, and perform servicing, working with transformer monitoring equipment including all related services.
  • Liaise and communicate effectively with the Service Leader, Product Management, Service Team, Customers, Channels, OEM’s, and Sales Team to provide superior customer support.
  • Ensure personal compliance with applicable regulations and encourage good employee safety practices.
  • Provide technical direction to skilled staff and channels performing work on customer sites to assure the executed work reflects the technical requirements and quality standards of the sold product.
  • Knowledge of GE/Kelman DGA products and generators/transformers with the ability to provide installation and routine maintenance inspection, including repair and rebuild, for a range of equipment vintages, sizes, and application types.
  • Provide both external and internal timely, accurate, and professional reports as directed
  • Ensure on-site repair and modification work is carried out in compliance with Engineering and Product Department standards.
  • Be a primary technical resource for on-site work and take the lead in resolving engineering and product issues.
  • Ensure efficiency & quality of installation, repair and support efforts
  • Communicate effectively schedule details, manpower requirements, quality issues, and tools/equipment requirements.
  • Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
  • May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
  • A job at this level requires good interpersonal skills, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

  • Bachelor of Science degree or diploma in Engineering. Preferably Electrical Engineering, controls & instrumentation.
  • Prior Field Service work experience.
  • Self-motivated with positive mind set and possess strong influencing skills.
  • Strong English skills, both verbal and written are required.
  • Minimum 70% travel requirement.
  • Flexible working.
  • Ability to work effectively with minimum supervision

Desired Characteristics

  • Proven experience of Kelman DGA equipment: Installation, Repair and general servicing experience within the M&D Kelman product line.
  • Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
  • Off Shore training/experience is an advantage.
  • Fluent in at least one other language of the ERCiS region is an advantage.
  • Experience with installation and maintenance programs for Power Transformer monitoring equipment.
  • Fluent German

Additional Information
Relocation Assistance Provided: No

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LM Wind Power - hurtigt overblik


LM Wind Power
LM Wind Power
With over three decades of experience, we have established ourselves as the preferred supplier of wind turbine blades worldwide. In fact, almost every fifth turbine in the world is fitted with LM Wind Power blades. This includes thousands of GE turbines on land and in the sea.

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Jupitervej 6
6000 Kolding
Logo: LM Wind Power
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