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Healthcare Informatics Technical Consultant

Philips Danmark A/S



Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Working on the cutting edge of Healthcare IT and technology in a fast growing, dynamic international organization. As the new HI Technical Consultant – Enterprise Diagnostic Informatics Nordics, you will be part of a team delivering advanced Medical Informatics solutions to hospitals and your main focus will be Radiology Informatics. In this role you will have a unique possibility to become a recognized expert and to make an important impact by helping our customers become more successful and knowledgeable.

You are responsible for:

  • The whole Implementation process, from planning through installation, go-live and handover to the support department.
  • Analyzing and troubleshooting technical problems, and participating in risk assessments before and during delivery of the projects.
  • Assisting in providing technical direction and support to Application and Testing teams.
  • Developing and maintaining implementation best practices, document procedures, standards, and configuration settings.
  • Providing technical contact to customers during the implementation phase and owning the customer experience to ensure a succesful delivery and installation.
  • Participation in 24/7 on call support program.
  • Frequent visits to customer, both in Denmark and within Nordics.

You are a part of:

A highly skilled, dynamic and motivated team working within both service and sales. A team that delivers solutions aimed to enhance the patient and clinician experience across the continuum of care, through collaboration and understanding the customer's needs.

To succeed in this role, you’ll need a customer-first attitude and the following might be a plus:

  • A minimum of 2 years experience from a technical role on a server-level, e.g implementation of software solutions, 2nd or 3rd line support or similar roles.
  • Bachelor or Master´s degree in Computer Science/ Engineering or equivalent education/ experience, for example Datatekniker med speciale i infrastruktur or self-learned similar knowledge.
  • Experience with SQL and database systems preferably Oracle.
  • Knowledge and experience of Microsoft Server Operating Systems.
  • Experience of working in production environments against SLAs.
  • Demonstrated acumen for understanding applications, network environments and web technologies.
  • Common security technologies and practices.
  • Storage Platforms technologies (RAID, SAN, NAS, tape libraries).
  • High availability technologies (i.e. based on OS, Veritas, Oracle).
  • Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) are desirable.
  • .NET, C#, java programming language knowledge
  • Hypervisor knowledge, VMware, HyperV
  • Public cloud, Azure/AWSPersonal qualifications
  • Self-motivated, task-forced team player who is persistent in achieving the goals set.
  • Highly professional and knowledgeable approach to solving customer problems and ownership of own projects.
  • Excellent ability to understand the customers’ requirements and work with Project team to find the best solution.
  • Strong ability to communicate with all levels of customers and liaise effectively with internal and external support functions.
  • Excellent troubleshooting and problem analysing skills.
  • Proven documentation skills and ability to produce precise reports as necessary.
  • Fluent communication skills in both Danish and English (oral/written).

In return, we offer you

  • To grow your career in a company that values the interaction between technology and people.
  • You can join an innovative health-tech company that makes a real difference to people’s lives. You will be surrounded by passionate colleagues who share your drive to create superior consumer experiences.
  • Your work will be challenging and full of opportunities for growth. Variety and challenge will be part of your daily routine.
  • Philips is offering market competitive remuneration, excellent benefits and attractive career progression.
  • Opportunity to work from our office in central Copenhagen or with home
    office at any other location in Denmark

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

#LI-EU

Locations
Copenhagen, Denmark

Denmark - Remote Based, Denmark

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Philips Danmark A/S - hurtigt overblik


Philips Danmark A/S
Philips Danmark A/S
Royal Philips, Holland, er en førende virksomhed indenfor sundhedsteknologi, der fokusere på at forbedre folks helbred samt muliggøre bedre resultater i hele sundhedsspektret fra sund levevis og forebyggelse til diagnoser, behandling og pleje i hjemmet.

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Frederikskaj 6
1780 København V
Logo: Philips Danmark A/S
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