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User Experience Quality Manager

LEGO Koncernen

  • Location
    - Danmark, Billund, Syddanmark

  • Job ID:
  • Category
    - Kvalitetsledelse

Do you have what it takes to design and lead the LEGO Education's product portfolio?
Core Responsibilities
• Securing that all LEGO Education's learning solutions and solution components meets all guidelines and the high quality standard of LEGO Education and the LEGO Group
• Create and set user-testing standards, processes, acceptance criteria and templates
• Investigate user testing tools, establish user testing scenarios and test-cases.
• Participate as ongoing experience QA in development processes.
• Ensure that our solutions are following the UX and design guidelines and secure an efficient value in the classroom.
• Be the voice of the user in projects and to partners
• Proactively collect feedback from users and market partners.
• Be data-driven and advocate a data-driven approach in keeping track of the quality performance of all LEGO Education learning solutions

Play your part in our team succeeding
The Product Experience (PX) group is responsible for the design, engineering, and leadership of LEGO Education’s product portfolio. Our vision is to create energetic, creative, and impactful learning experiences for children around the world. We achieve this through a fully integrated approach to the development of educational technology that unifies design, engineering, research, testing, products, and platforms.

The Experience QA Manager works with the QA lead and is responsible for the overall success of the user experience test efforts. The Experience QA Manager will work with all aspects of our learning experiences including hardware, software, learning content and physical products

Do you have what it takes?
• The right candidate for us has a good understanding of digital experiences and knowledge of standardized ways of evaluating and supervising usability across the portfolio (e.g. HEART Framework).
• Good communication skills and are proactive in building relationships with internal and external partners and suppliers.
• Expert knowledge of inspection and control methods.
• Domain knowledge from the Edtech industry with a passion for education and learning..
• Relevant QA certification like CQM or similar.
• Experience running third-party suppliers.
• Have 2-5 years of experience within the field of software QA and digital deliveries (preferably within an international context)
• Have developed and implemented quality assurance on consumer electronic products
• Have an outspoken, positive personality, and is happy to work with children and teachers to develop the best learning experience
• Have an educational background in the field of User Experience Design, Digital Design or similar
• Proficient in English

Join the global LEGO® family
What’s in it for you? Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.


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LEGO Koncernen - hurtigt overblik

LEGO Koncernen
LEGO Koncernen
LEGO Koncernen er en privatejet, familieejet virksomhed med hovedsæde i Billund og globale kontorer i Enfield i USA, London i Storbritannien, Shanghai i Kina og Singapore. Virksomheden blev grundlagt i 1932 af Ole Kirk Kristiansen og med den ikoniske LEGO® klods er virksomheden en af verdens førende producenter af legemateriale.

Aastvej 1
7190 Billund
Logo: LEGO Koncernen
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