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Experience Transformation Practitioner

Accenture



Copenhagen

JOB NO. R00098819

Job Description
Do you believe that sustainable growth is achieved by creating meaningful experiences, and the powerful convergence of creativity, communication/marketing and technology? Are you ready to connect deep human and business insights with the possibilities of technology?

Then live your passion in a position where you become part of an experienced team of architects that is a creative agency, management consultancy and technology center in one, creating holistic and sustainable experiences.

About Accenture Song

Accenture Song — As the world’s largest, most disruptive digital agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences.

We are a new breed of agency that’s all about the Experience. For us, experiences for customers, employees and communities are not an add-on; it’s foundational to who we are and how we empower our clients. We help clients create, capture and quantify the value of being human-centric by helping them to clearly articulate their challenges, and design executable strategies that produce sustainable impact.

What awaits you

We are looking for an Experience Transformation practitioner.

You will translate high-level Experience strategy into detailed blueprints and feasibility requirements to enable the transformation of the client’s Experience, to deliver on its brand’s promise in every customer interaction. You will leverage our industry best practices to define organizational, technical, delivery, alliance and customer adoption requirements to enable the target Experience across all touchpoints.

Client challenges you will be working on:

  • How to operate experiences in an Agile way, focusing on conversions​
  • How to measure Experience, and its relationship to business outcomes
  • Design, build and launch experiences​
  • How to restructure the clients offering for digital business​
  • Helping our clients navigate the complex space of digital experiences by providing simplification, structure and prioritization frameworks

Qualifications
What we're looking for

You have work experience within one or several of the following skill domains:

  • Product Management & Business Analysis​
  • Agile projects and team leading​
  • Process modelling and mapping
  • Operating models​
  • Communication across projects/workstreams​ in a large program
  • Follow an experience from strategy to launch​
  • Customer Journeys​ definition and operationalization

As well as hands-on work experience in one of the following functions:

  • Growth strategy
  • Product innovation
  • Digital marketing
  • Sales & Commerce
  • Management consulting or digital marketing agency experience would be a plus
  • Fluency in spoken and written English required, a Nordic language is a plus

At Accenture Song, you work with authentic professionals who have one thing in common: A passion for change. We are constantly on the lookout for new employees who have the personality, knowledge, and skills to make our agile and interdisciplinary teams even better. As facilitators, we use the synergy of technology and human intelligence to spark digital innovation and make the world a little better.

What's in it for you:

  • We believe in bringing the best to our clients through continuous learning & improvement – from core skills to industry-specific content. Accenture invests 1 Billion USD every year in continuous internal and external training opportunities for our employees.
  • Great opportunity to develop your growth & business design skills, cutting edge methodology and professional relationship building. You will be supported by a personal coah and mentor hat guides you in your career with Accenture
  • Access to comprehensive tools and frameworks supported by our global organization - including methodology, knowledge databases, expert networks and benchmarks
  • Work with an inspiring, diverse team of designers, strategists, consultants, developers and more
  • Competitive compensations and benefits
  • We offer a performance management process and active coaching that focuses on your strengths, progress and career possibilities
  • Flexible work arrangements for maintaining work-life balance
  • Extensive occupational healthcare to take care of your overall wellbeing
  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity networks

Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

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Accenture is a global management consulting, technology services and outsourcing company, with more than 411.000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

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