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IT Support Administrator

Wood Thilsted

IT · Copenhagen, DK

Department IT
Employment Type Full-Time
Minimum Experience Mid-level

Wood Thilsted is a consulting engineering company specialised in geotechnical and structural engineering within offshore wind. We are operating globally with projects located in Asia, North America and Northern Europe. We currently employ a staff of over 160, working from offices in the UK, USA, Denmark, Japan and Taiwan with continued growth foreseen.

As a company, we strive for technical excellence and to provide the best overall value to our clients’ projects. We also aim to maintain our strong culture based on mutual trust, honesty, knowledge sharing and a good social atmosphere. Due to the success and growth of the company, we are searching for an IT Support Administrator that can join the Wood Thilsted IT team and support the future development of the company in either London or Copenhagen.

Are you looking for a new challenge in an environment where you can develop your technical experience and be a part of our growing IT team?

As part of the IT team, you will have a challenging and varied workday. Your primary tasks will be the day-to-day operation and administration of Wood Thilsted's existing ICT infrastructure, managing security, Azure AD, Exchange and Microsoft 365 platforms. You will also be working in close collaboration with our HR and Admin team, where you will provide support with all the on-boarding and offboarding tasks.

You will also act as an in-house expert managing our Zendesk helpdesk system including ticket handling and assignment, knowledgebase, channel management, automation, form design and integrations.

Some of your main responsibilities will be:

  • General user and system administration/support on Azure AD
  • Device management (Windows & Apple) on Microsoft Intune
  • Microsoft Sharepoint and Teams management
  • Asset management & license management
  • Procurement / Ordering of IT equipment
  • Mobile & data subscription management
  • Manage servers at external co-location site
  • Preparing manuals and guidelines.

You have:

  • 2-3 years of experience with similar tasks and international environment
  • Experience with Microsoft 365, Azure AD and SAML/Federation
  • Experience with Microsoft Intune for both Apple and Microsoft devices
  • Experience with Zendesk is an advantage
  • Expertise within general governance and IT security

As a person you are very customer focused and proactive with excellent written and verbal communication skills and a friendly approach; capable of working well under pressure and well as outstanding organisational ability.

In return, we offer you excellent opportunities to learn and develop, influence your daily work with a large degree of flexibility and work on interesting assignments.

Please apply following the link below where you will be able to upload your CV and enter your details for consideration. We are reviewing applications on an ongoing basis.

You can read more about us by visiting our website: https://www.woodthilsted.com/ or our Linkedin page for the newest updates.

Wood Thilsted is an equal opportunity employer and is committed to creating an inclusive and supportive environment for all employees. While we do not use closing dates, Wood Thilsted reserve the right to close a role at any time.

You can read about our Privacy Policy on our website here: https://www.woodthilsted.com/privacy-policy

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Wood Thilsted - hurtigt overblik

Wood Thilsted
Wood Thilsted
Wood Thilsted is a team of world-leading experts across every discipline of offshore wind engineering and we are already supporting delivery of over 8GW of projects across 4 continents. Our team are world leaders in their fields working together to create innovative, efficient solutions for our clients.

Toldbodgade 51D, 3.
1253 København K
Logo: Wood Thilsted
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