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Global Sales Support Specialist


Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Robotics develops, manufactures, and markets robots and associated control systems, software, arc welding products, tracks, and motor packages. A clear focus on automated solutions helps manufacturers improve productivity, product quality and safety in the work environment through automation. The robots and robotic are sold via local ABB companies, as well as via independent systems integrators and OEM companies. In the role of Global Sales support specialist, you will join our global Commercial and Pricing Excellence team, a part of the global Marketing & Sales function. The primary focus is to support our sales organization in the quotation and order processes and be the technical and commercial interface to the production units (PDP and EDP). You will work in close collaboration with the sales organization and the production unit, you will know the markets, our products, and the upcoming projects. Global Sales support is a central function that work with many stakeholders as Global and Front-end Sales, Production, Customer service, System business and Global solution center. You should be able and must like to be engaged in many activities in parallel and value the cooperation within the team as well with other functions. The Pricing excellence team belong to same organization and have many overlapping activities that make collaboration very close. This role reports to the EMEA Sales support team leader, the manager will be the Commercial and Pricing Excellence manager for the EMEA region.

Your responsibilities

  • CPE specialist for a subset of sales organizations within Europe, the Middle East and Africa (EMEA) market.
  • Support Technically and Commercially the Sales organization in the quotation and ordering process.
  • Be the technical and Commercial interface to the production unit (PDP and EDP)
  • Supporting sales organizations on non-standard requests related to delivery, transports, and other commercial terms
  • Manage quotations and order for Customized products
  • End-to-End profitability evaluation.
  • Collaborate with Price management on preparation and follow-up of country specific pricing plans, local pricing policies and processes.
  • Support Sales organization with price analysis and optimization for specific deals.
  • Drive and participate to improvements initiatives within global M&S organization.
  • Live ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • Good technical competences, preferably in robotics, automation, or machines.
  • Customer focus and business understanding.
  • Understanding of marketing and sales processes.
  • Analytics mind with good computer skills and master tools like Excel.
  • Result oriented, good in execution, transforming ideas into projects and results.
  • Good problem solver who can work independently when needed and who also has a high level of social competence and a good ability for teamwork. Thrive in a leading role where you get to take responsibility and initiative.
  • Fluent in English, written and spoken.
  • Experience in Value-based Selling or Pricing is considered a plus.

More about us
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid

TBD, Global

Sesto San Giovanni, Italy

Madrid, Spain

Cergy-Pontoise, France

Västerås, Sweden

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ABB A/S - hurtigt overblik

ABB er en førende global teknologivirksomhed, der styrker omstillingen af samfundet og industrien for at opnå en mere produktiv og bæredygtig fremtid. Ved at forbinde software med porteføljen af elektrificeringsprodukter, robotter, automation, motorer og frekvens-omformere, løfter ABB de teknologiske grænser op til nye højder.


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