Technical Support Specialist

Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

We are now looking for a

Technical Support Specialist

To join our team in Albertslund, Denmark You will be part of our tender team and responsible for building the technical aspects of our offers regarding a wide variety of high-voltage and mid-voltage cables. You will calculate cable systems both for our external clients in the Danish market as well as intercompany clients. The role includes occasional traveling to cable installation sites in Denmark as well as being available to support jointers working on sites.

At Prysmian, we pride ourselves on our unparalleled manufacturing and installation capabilities, coupled with a steadfast commitment to research and development. You will have the opportunity to build high- and medium-voltage underground cable systems designed to meet the highest standards of quality, durability, and reliability. We offer innovative solutions that include network components, value-added engineering, and comprehensive asset monitoring services. Join us to be part of a team at the forefront of the cable industry, continuously pushing the boundaries of technology and excellence.

Responsibilities

• Review the technical aspects of Requests for Quotation (RFQs) within the tender team for High Voltage (HV) and Medium Voltage (MV) projects.
• Develop and expand the MV product portfolio for the Danish market.
• Perform calculations for cable systems in tender submissions.
• Manage the Intercompany Request Form for Cable Costs and design for HV-land projects.
• Collect cost data for accessories suitable for cable systems.
• Handle Intercompany Requests for non-standard cables.
• Review and access factory Conformity Assessment (CA) sheets in SAP for HV and MV projects
• Provide technical support to clients during meetings, tenders, contracts, and general inquiries.
• Be present on-site during the start-up of jointing works and High Potential (HiPot) Testing (HV).
• Offer immediate support to jointers working on-site (HV).
• Provide technical support for claims, including on-site and photo evaluations.
• Be available on-site to assist with the resolution of claims.
• Report on claims internally to factories and externally to clients.
• Input data into the Product Information Management (PIM) system to ensure data sheets are available in the web catalog.
• Conduct technical reviews of marketing uploads in Denmark.

Qualifications

• Experience in the technical aspects of cables, including cable system design and/or research & development (R&D).
• Degree in Electrical Engineering.
• Experience in engineering design and calculation systems.
• Familiarity with Danish legislation and electrical regulations.
• Proficiency in Danish and English (both verbal and written)
• Experience with SAP is a benefit.
• Positive attitude and a proactive, driven approach.
• Excellent collaboration and teamwork skills.
• Open-minded and willing to consider new ideas and approaches.

We offer

• Opportunities for professional growth and development.
• The chance to be part of a global leader in the cable systems industry.
• Healthcare insurance.
• Lunch benefit.
• Hybrid working model.
• Opportunity to participate in the Prysmian share scheme at a reduced rate.

We look forward to welcoming motivated individuals who are ready to contribute to our success and grow with us! Send your application in English by the 19th of December. We will be reviewing applications during the application period, so we hope to hear from you soon.

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

Location: Albertslund