Key Account Manager - Infusion Care

Key Account Manager - Infusion Care

Placering
Søborg
About us:

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right.

At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Key Account Manager - Infusion Care , and you’ll do the same.

About the role:

Convatec Infusion Care is seeking a skilled Key Account Manager to oversee the sales of our Neria™ branded infusion sets through partners in multiple markets.

As a Key Account Manager, you will be accountable for driving and supervising selected B2B partners and distributors notably in Europe but also in the US. You will develop a thorough understanding of the Med Tech and the Key Account environment, its visions, challenges, and opportunities and you will have a pivotal role in our international commercial team within Infusion Care.

In this role, you will cover selected geographical markets and will be instrumental in strategically advancing distributor relations and contributing to the anticipated revenue growth within these regions. Key aspects of this position include building a network and establishing connections with key stakeholders and new influential customers and implementing sales strategies across a range of distributors.

You report to the Senior Key Account Manager Convatec Infusion Care and will be working out of our office in Søborg, Denmark with the possibility to work from home several days a week.

Your key areas of responsibility:

• Commercial responsibility for your key accounts in Europe and in the US, where you will manage your partnerships and contracts via regular touch points and business meetings and build trusted relationships by demonstrating a professional and superior service mindset. Internally you will be working with colleagues in various supporting functions ensuring excellent operational performance

• Provide market data, budgets, estimates, and customer demand forecasts

• Coordinate sales and marketing activities with your customers and Convatec IC marketing

• Undertake product management activities including, but not limited to:

o Drive product related requests with B2B customers, amongst others in relation to new market entries

o Coordination with your customers the implementation of changes to product packaging, ensuring local regulatory market requirements are fulfilled across all markets

o Coordination internally around product allocation topics and tasks. May include access to our SAP system

• You will also drive and consolidate CVT ICs new set up in collaboration with our US team, local partners, and internal stakeholders

• Involvement in projects and tasks on ad hoc basis, usually arising from internal optimization projects

About you:
Experience:

• Master’s or bachelor’s degree in business, marketing, economic or similar, alternatively an equivalent education combined with relevant experience

• Minimum 3 years of experience in international commercial business roles i.e. Sales and Marketing or Business Development

• Experience in managing international customer relationships

• Experience from larger international manufacturing company within medical devices, alternatively from pharmaceutical, biologics, or related industry

• Experience working in SAP is a plus but not a requirement

Skills:

• You are highly motivated, determined with a strong interpersonal skillset to enable building trusted relationships with B2B customers

• You have the ability to negotiate and manage through influence

• Excellent communication and presentation skills

• Ability to manage multiple projects and adapt priorities according to business and strategic needs

• A clear drive and focus on what is important and what needs to be done to enable success

• Solid English language skills both written and spoken as a main requirement.

Principal Contacts:
Internal: Marketing, Business Development, R&D, QA/RA, Operations, Convatec US

External: B2B customers, Potential new partners, Distributors

Travel Requirements:
Approximately 10-20 international travel days per year must be expected both within Europe and overseas

Working Conditions:
• Full time work with the possibility of flexible location (work from home)

• Place of work Søborg, DK, with possibility to work from home several days a week

Our promise:

• the opportunity to work autonomously in a dynamic, informal, and global setting

• a unique and "forever caring" company culture

• working with an industry-leading and innovative product portfolio

• the possibility to work remotely in a hybrid setup

• outstanding perks and an ongoing onboarding/training

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

#LI-MO1

#LI-Hybrid