Network Operations Consultant for dedicated customer
Aeven A/S
We are looking for a new colleague to our Network team based in CZ.
The team is part of Global operations, responsible for keeping stable environment with customer‘s business-critical infrastructure and demands highest quality from their IT solutions. Aeven has a total of approximately 40+ network specialists allocated in Denmark, Prague and the Philippines.
Your Responsibilities
- Work with users, other engineers, and other service lines in troubleshooting and resolving network issues related to WAN, LAN, WLAN, ISE, DNA-C, Security and VPN
- Take ownership of tickets coming from solarwinds and users until resolution
- Assist L1 in handling critical and major incidents
- Plan, create, and implement changes to resolve certain network issues, IOS upgrade activities, certificate renewals, etc
- Participate in problem investigations: root cause analysis and prevention determination
- Participate in Continuous Improvements initiatives and provide insights to better improve operational processes
- Document guides, work instructions and SOP’s concerning network operations
- Collaborate with Network Projects team in some mini projects
- Work with vendors like Cisco and Palo Alto in resolving complex issues
- Chance to participate in SDWAN migration projects
- Provide insights and ideas in automating network processes
- As senior engineer to conduct Skill transfer/training sessions.
Your Knowledge and Experience
- Knowledge and experience in SDA (DNA-C)
- Advance knowledge and experience in routing and switching
- Advance knowledge and experience in WLAN infra
- Advance knowledge and experience in WAN technologies
- Advance knowledge and experience in SDWAN (Viptela, Meraki, etc)
- Knowledge and experience in Cisco ISE
- Knowledge and experience in Network Security (Cisco ASA, Firepower and Palo Alto)
- Knowledge and experience working with VPN (site to site, DMVPN)
- Experince working with Solarwinds
- Experience working with ServiceNow
- (Nice to have) Automation or any scripting knowledge and experience
Employee benefits
- 5 weeks of vacations/year
- 5 sick days/year
- Flexible working hours
- Possibility to work from home
- Possibility to work from coworking centers in Brno and Ostrava
- Flexible cafeteria account for leisure (12,000 CZK/year)
- Meal vouchers in the amount of 100 CZK per workday (Aeven covers 55 CZK)
- Fully covered MultiSport card enabling free entry to sports facilities in the Czech Republic
- Free refreshments in the office and monthly get-togethers
- Free fruits and vegetables from Monday to Thursday
- Wide selection of tea and coffee for free
- Height-adjustable tables
- Relax zones with Xbox
- Czech language lessons
- Annual flu vaccination for free
Department: Østmarken 3a, Søborg
Lokation: Prague
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