Community Advisor for Student Housing - DIS Stockholm

DIS is now offering a full-time position in our Housing and Student Life Team as Community Advisor for students living in our different student housing sites. This position is time-limited.

Do you want to help undergraduate students from U.S. universities students develop meaningful community during their exchange stay in Stockholm? As a Community Advisor, you will join our mission-driven organization as a bridge between students and administration. You will build close relationships with the students and provide support and guidance throughout their semester abroad.

As a Community Advisor, your primary responsibility is to assist our students in the development of their housing communities throughout the semester as well as during summer programs. Through the use of different relational & coaching pedagogies as well as conflict mediation techniques, you will assist students in fostering healthy living environments among each other.

In addition to the creation of different structures to support students in their housing as well as managing administrative tasks around our Housing sites. You will be part of the Emergency Phone Team and share some work tasks with your colleagues in the Housing and Student Life department such as housing coordination.

Your workplace will be our Housing sites as well as our Office. Working from home is also possible. Approximately 1 out of 5 workdays will be from late afternoon to late evening and some weekends throughout the semester.

Main tasks and responsibilities

• Create and foster healthy and lively student housing communities
• Prevent and mediate potential conflicts between students through case meetings
• Integrate students outside of the DIS program into our housing sites
• Plan and run introduction activities after arrival as well as social activities throughout the semester
• Integrate students outside of the DIS program into our housing sites
• Run introduction activities after arrival as well as social activities throughout the semester
• Support housing assignment processes including shared housing assignments, room selection processes, room changes, etc.
• In conjunction with the Housing Coordinator and Facilities team, service providers, and landlords, assist with appropriate and timely response to building specific needs or emergencies
• Research and respond to inquiries from students, parents, and campus partners in order to provide or clarify information on practical questions or challenges related to their housing community
• Be a part of the DIS Emergency Phone team

Professional and Personal Skills

• Demonstrated ability to creatively and efficiently solve problems, using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner.
• Previous experience in working with student and or customer service and young adults
• Strong conflict resolution and communication skills
• Strong intercultural knowledge when it comes to US college students and have lived and studied within higher education in the US
• Independently motivated, pro-active and enjoy an agile work environment
• Outgoing, collaborative, creative problem solver and have a service mindset
• Enjoy working in an international, informal and enthusiastic environment with emphasis on cross-cultural understanding, teamwork, and innovation
• Excellent English (oral & written) is a requirement
• Intermediate Swedish is preferred
• You have a Swedish work permission

At DIS you will be working in an informal and enthusiastic environment together with a dedicated staff and faculty with emphasis on cross-cultural understanding, teamwork, innovation and adaptability. You will report to the Director of Housing and Student Life.

Department: Housing and Student Life

Deadline: 15 May 2024

Location: Melodislingan, 21, 115 31, Östermalm, Sweden