Customer Logistics Manager

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

With a long history of local success, Roche has a unique position on the Danish and Norwegian market. We are the only international healthcare company that represents the entire value chain; from clinical research carried out within a large number of Roche clinical trials to the provision of diagnostics and pharmaceuticals. We combine our strengths across medical and scientific advances, health data and advanced technologies to, together with our external stakeholders, create better lives for all Danish & Norwegian citizens.

As a Customer Logistics Managerin Roche Pharmaceuticals, you will be a member of the cross-country Finance teams in Denmark and Norway. As a member of the end-to-end supply chain operating model you will be a key supply chain representative in the Danish and Norwegian organization but also interact closely with global stakeholders and other centers. Furthermore, you will be closely connected to the Nordic supply chain counterparts and the broader global supply chain organization.

The Opportunity:

• You efficiently handle orders in the SAP landscape, ensuring high-quality execution.
• You act as a business process owner, ensuring smooth and effective supply chain operations.
• You provide exceptional supply chain support, resolving complaints and addressing customer needs.
• You manage operations with the 3PL warehouse.
• You manage stock level at the affiliate to prevent stock out and destruction of medicinal products.
• You manage inventory using FEFO (First Expiry First Out) principles and ensure that all handling of medicinal products is done in accordance with GMP/GDP, Local and Global procedures.
• You act as the key user for SD (Sales and Distribution) processes, representing Roche Pharmaceuticals Denmark and Norway; business trips to Norway required 2-3 time per year.

Who You Are

• You have solid experience with SAP, preferably more than 3 years, with a strong understanding of its functionalities.
• You have relevant supply chain or logistics background, preferably within the pharmaceutical or diagnostics industry, and a deep understanding of the distribution environment (transportation, customs and health authority regulations, GXP, country(s) infrastructure).
• You have strong planning and organizational skills, decision-making abilities and the ability to influence and coordinate activities.
• You have excellent oral and written communication skills in either Danish or Norwegian and English, enabling effective communication with stakeholders.
• You are driven by nature, with a proactive and goal-oriented mindset.

Your application

We make your life easier: Please upload only your current compelling CV in English.

If you have any questions about the position, feel free to contact Elena Astreiko, Finance & Facilitíes Center Head Pharma Denmark on email [email protected]

Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.
Location: Copenhagen Pharma

Additional location:

• Norway
• Denmark